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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
11,072
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
Easy to understand the coverages and charges I didn't need to file a claim but our connecting flight to our Amsterdam flight was delayed 4 hours due to mechanical problems. Luckily we were put on a flight on another airline. Had we been stuck in ORD for the night it was nice to know the insurance would have kicked in to help out.
john d. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My wife and I were about to depart on a long-planned (very expensive) vacation and cruise aboard the Regent Explorer. However, right before we were to leave for our flight to Italy, both of us became seriously ill and we were both hospitalized. Fortunately we had purchased our policy thru InsureMyTrip and I had selected Generali as our provider. The service from Generali could not have been better. The entire process was handled very efficiently via email. After submitting all of the forms and doctors' reports (extensive but understandable) our claim was paid immediately. Although we were very disappointed that we were unable to take our cruise, we could not be more satisfied with the service and claim processing we received from Generali. I highly recommend that anyone contemplating a trip consider Generali as their insurance provider. I should also note that Generali was extremely competitive in their pricing as well. Thank you InsureMyTrip and Generali.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This is the second time I have submitted a claim to Generali Assistance. In both cases the claim was handled promptly and I received a check for the submitted amount within 2 weeks.
I wouldn’t use anyone else.
Mary Jo H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I bought it, but did not need to use it for anything...
Jeffery D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
About half way through my trip I became very ill and considered leaving. I recovered enough to continue but the peace of mind the policy gave me was calming.

Thanks
Mitchell T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Travel insurance of this nature is a requisite risk strategy for extended foreign travel. As a consumer I feel compelled to purchase it. So, to me pricing is the issue. The Providers have the Consumer in captivity. Rate could be lower! /
Lawrence S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Didn't have to use the ins- but is sure good to have.
Dion P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Easy to purchase, and felt confident of the coverage.
David M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't have to use it but if something tragic would have occurred I felt this coverage would have stepped in to give us the medical care we would have needed.
Timothy H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
my first time and I'm very pleased so far
Melvin S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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