Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
9,025
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Custom
As we did not need to use the coverage it is hard to have a complete opinion of the company/policy
Samuel M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom
Did not have to use the plan, ergo, I have no comment.
Edward R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
Insuremytrip did a good job. Easy to use and great phone help.
William H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom
I thought it was somewhat expensive for a simple 3 day cruise
Teresa B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I have usually had a good experience with this travel insurance, but this time it's been multiple calls to the company.
No call back.
They finally got back to me, but I would appreciate an update , or email the next time.
GAYLE Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Custom
I didn't file a claim so not 100% confident in this product in case of an actual claim. However, I felt somewhat reassured I had some protection against trip interruption and Insuremytrip answered a question I had quickly.
Ji C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom
Had to file a claim in Jan of 2017 and was very impressed with the professionalism....that's why we purchase CSA Ins. Again for our Jan 2018 cruise.
Lawrence G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
Nice to have peace of mind when traveling
Josefina B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
No claims. Cover was fine.
David D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
It is a very good plan while going on a trip for peace of mind.
Linda H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.68)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.62)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.67)
  2. IMT Services
    (4.63)
  3. Berkshire Hathaway Travel Protection
    (4.54)
  4. Allianz Global Assistance
    (4.53)
  5. Crum & Forster - Travel Insured International
    (4.53)