Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,299
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, all went well and we did not use it.
Ruth L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Cannot rate the coverage as we did not use it - difficult to prove a negative.
Some solace or comfort for that rare eventuality that it would be needed.
Application and purchase process was smooth and easy.
Most likely would not buy again for similar trip.
Charles D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
since I didn't fill a claim, I find it difficult to review.
Joanne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
On my next overseas trip I will definitely get insured with Generali.
Kenny D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I’ve used InsureMyTrip before and have always been pleased with their service. I did have problems my last two trips getting the website to complete transaction, but it was easy to call and the person I spoke to was very helpful.

My one suggestion would be to include a plan that covers animal emergencies too. I have a 13 year old service dog and would gladly pay to know her trip was also properly insured too.
Terri H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Filing a claim was relatively uncomplicated and I received a total refund in a timely manner.
Barbara E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
thankfully I didn't need to use it so I have no idea how good it really is. It seemed somewhat pricey and would like to have more coverage for lost and delayed baggage, and missed connections.
William M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Thankfully, I did not need to file a claim but having this coverage gave us peace of mind.
Christopher S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was extremely impressed with the agent who took my call, her suggestions, friendliness, and not complaining I waited until 5 days before trip departure to book. I have included Insure My Trip in my Travel Insurance-What You Need to Know about Travel Insurance book which I recently added in email format on Kindle and Amazon.com. I am still trying to make some technical changes on the book information pages such as Table of Contents because when entered they became out of format, but should be completed by this weekend.
Gerald Ralph F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I lead tours in Japan and always recommend trip insurance to my customers. This policy gives excellent coverage and very good price for folks over 70. I highly recommend.
Marilyn T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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