Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited China rated Generali Global Assistance
4.58 out of 5
138
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Very Upsetting Day with my flight cancelled (found out after sitting in the airport from 4:15 pm - 7:00pm waiting for the airline counters to open). My claim (Travel Delay) took 4 weeks & check will take another 7-10 business days. Dissatisfied with the plan that I selected for this trip.
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Carol
    Photo
    Unfortunately, claims processing does take more time during hurricane season. Nevertheless, we are pleased to hear that you received your claim payment in the mail.
    Oct 17,2018
Generali Global Assistance Standard
We had to return early from our trip because of a health problem. Generali Global responded to our claim within two weeks and covered most of our expenses. We were very pleased with them and would not hesitate to use their insurance for our next trip.
John C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I wouldn't venture on a trip like we did (to China) without insurance.
Keith M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not need to use the insurance - thankfully - so I do not know the ease/difficulty to file a claim. But the price and coverage was what I wanted and it was a much lower price than my Travel Company offered. Will use this plan again as necessary.
Troy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
As always, a real review of the coverage is not possible until a claim is filed and the results are seen.
James F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
since we have not used any claim, don't know how well it handles, however, pricewise, it is affordable for us.
john nhon t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I didn't have to use the coverage but felt comfortable knowing I had it if I needed it. Thank goodness I didn't have to use it.
RuthAnn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't use the coverage, but the cost was only about 60% of what my tour operator was trying to sell me for the same coverage.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I did not need to file any claims but I felt safer having this plan. I would definitely recommend it to my friends!
Janina A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
great insurance ++ i recommend CSA to every traveler
Nissim A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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