Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Colombia rated Generali Global Assistance
4.56 out of 5
43
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
I was robbed and my phone was stolen during the trip. Only to found out the luggage insurance exclude phones.
Avi B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We appreciate you using InsureMyTrip for your travel insurance needs. We are sorry to learn that your phone was stolen during your trip. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. Unfortunately, phones are a listed exclusion on this policy. In the future, please call us at 800-487-4822 prior to purchasing a policy so that we can assist you in selecting a policy that best suits your needs.
    Jan 21,2019
Generali Global Assistance Preferred
Thanks
Mauricio V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Didn't have any problems in Colombia so it was not used.
Susan F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Choices to be made were clear and easy to determine. No hitches at all.
James K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
it is hard to review something if it was not used...(i.e. no claims were made)
Gerd O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not go on the trip, however, I'll use the service again.
Jose M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
When the airlines lost my checked bag, I was glad to have the delayed/lost baggage coverage. I did not have to file a claim because the luggage was located and expedited to my location, but it was good to have peace of mind that I had coverage if I needed to replace the contents.
Susan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I wish there were a way to buy a year's policy rather than trip by trip. We have made a claim with CSA on our last trip and they were very prompt paying it.
David b. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Your reps are helpful and easy to deal with, coverage is good and comes at a fair price. You have become my first choice for trip insurance.
Harriett L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Good insurance company.
Marco B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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