Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Costa Rica rated Generali Global Assistance
4.62 out of 5
141
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We never needed to use the insurance. But glad to have it.
Katherine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I liked that I could insure only the part of my trip that needed insurance.
Suzanne R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was extremely impressed with the agent who took my call, her suggestions, friendliness, and not complaining I waited until 5 days before trip departure to book. I have included Insure My Trip in my Travel Insurance-What You Need to Know about Travel Insurance book which I recently added in email format on Kindle and Amazon.com. I am still trying to make some technical changes on the book information pages such as Table of Contents because when entered they became out of format, but should be completed by this weekend.
Gerald Ralph F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I didn't have to file a claim so I can not say that the company was easy to work with. It was easy to
buy the insurance online.
Georgene C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I did not need to file any claims for my trip, but the insurance gave me peace of mind, which is worth a lot to me.
Blake S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Luckily I did not have to use the coverage.
Rowena M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not have to use the plan, ergo, I have no comment.
Edward R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Would be great to have coverage for a shorter flight delay range. My plan had over 6 hours delay coverage, and flight was delayed for 3.5 hours total. Otherwise, this is good option to insure your trips.
Viktor G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
As far as I know, the travel insurance actually covers what it says it covers. We did not need to file any claims so I can't comment on how difficult (or easy) that aspect might be.

My only complaint would be that our team consisted of people from four states, and we had to buy travel insurance separately for each state. That is rather awkward, and I was astonished at how different the costs were for the same coverage in each state.
Donald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. Since travel insurance is regulated by the State that you reside in, travel insurance providers require all the travelers to live within the same state in order to be listed on the same plan. You would still be considered Traveling Companions in the event of the claim if you are traveling together.

    In the future, if you would like assistance with a quote or purchase, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Jan 29,2018
Generali Global Assistance Premium
The plan was perfect for my needs. I wanted good protection for medical and evacuation purposes if needed and it provided that.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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