Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Costa Rica rated Generali Global Assistance
4.60 out of 5
132
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
Luckily I did not have to use the coverage.
Rowena M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom
Did not have to use the plan, ergo, I have no comment.
Edward R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Would be great to have coverage for a shorter flight delay range. My plan had over 6 hours delay coverage, and flight was delayed for 3.5 hours total. Otherwise, this is good option to insure your trips.
Viktor G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
As far as I know, the travel insurance actually covers what it says it covers. We did not need to file any claims so I can't comment on how difficult (or easy) that aspect might be.

My only complaint would be that our team consisted of people from four states, and we had to buy travel insurance separately for each state. That is rather awkward, and I was astonished at how different the costs were for the same coverage in each state.
Donald C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. Since travel insurance is regulated by the State that you reside in, travel insurance providers require all the travelers to live within the same state in order to be listed on the same plan. You would still be considered Traveling Companions in the event of the claim if you are traveling together.

    In the future, if you would like assistance with a quote or purchase, please contact our office at 800-487-4722 where a licensed representative would be happy to help you.
    Jan 29,2018
Generali Global Assistance Premium
The plan was perfect for my needs. I wanted good protection for medical and evacuation purposes if needed and it provided that.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
We purchased the insurance to be sure we were covered for health concerns since our personal health coverage no longer covered overseas travel. The fortunate part about our plan was it covered our unexpected trip interruption and reimbursed us promptly for the non-refundable hotel costs we had paid for at our final destination.
Thomas U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We had to cancel our trip to Costa Rica due to my husband's serious health condition. Fortunately we were able to do this within the time frame to get all of our lodging money back except for a $50.00 processing feel therefore we didnt need to use our insurance policy.
Rhonald H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Many benefits at a reasonable price. Fortunately had no opportunity to use them.
Tamara T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I didn't have to use it so I can't really tell how good it was. It gave me peace of mind.
Randolph S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Having insurance worked. We all came home safe and sound!
Roberta R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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