Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Ghana rated Generali Global Assistance
4.73 out of 5
10
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recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
The insurance provided coverage at an affordable price, that I thankfully did not have to use. The purchase process was made easier by Insuremytrips's side-by-side comparison tool with other plans.
Rosalyn A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I felt a sense of comfort knowing I had this plan just in case.
Merle W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Always invest in travel insurance. It's worth it. In addition, my experience with InsureMyTrip was seamless. The customer service was excellent.
Robbin H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The plan was exactly what I was looking for in terms of both coverage and cost. The coverage was clearly explained so I felt like I understood what I was getting. I only had one question which I thought of immediately after I paid for the plan and I tried to call customer service. My flight left at night on the 12th but I didn't arrive home until the 13th and I used the departure date on my plan as the end date. My question was, would I be I covered if anything happened on the 13th? So in other words should I have extended my coverage date through the 13th even though I was already en route? When I called and followed the prompts, I got to the place where the recording said someone would be with me and then my call was disconnected. It was late and I was tired so I never called back. Thankfully, I didn't have to use the coverage but there was a hint of doubt that troubled me as to the level of service I might expect.
Violetta A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. We advise that travelers insure from the day they leave home, through the day they return home. In your case, July 13th would have been the preferred return date. In the future if you need to amend your policy, you can call us at 800-487-4722 or email us at customercare@insuremytrip.com. Our customer service is open Monday-Friday from 7am-Midnight ET and on weekends from 9am-9pm ET.
    Jul 15,2014
The trip included a
tour
Generali Global Assistance Standard
I have used InsureMyTrip before, and have been satisfied with the ease of enrolling. Since I am not always confident on the computer, I have occasionally called your customer service number, which has always been very helpful.
Judy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Glad I didn't have to use it.
Robert J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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