Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy rated Generali Global Assistance
4.58 out of 5
701
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
While I had no need to file a claim on this plan, I do appreciate InsureMyTrip offering lots of information and alternatives on travel plans - great service.
William D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
We didn’t use it, but the price was right for the coverage we needed.
Anne H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
There was more cost effective plans out there
Ruth V. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, all went well and we did not use it.
Ruth L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately we completed our trip without incident and did not need to use the insurance so we cannot rate the plan, but can comment on the high cost. It is a universal challenge. There should be some type of a rebate when you do not make a claim.
Mary P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    The terms and conditions as well as pricing of travel insurance is regulated by the state insurance commissioner which is a state-level position in all 50 states. The duties of the commissioner vary from state to state, but their general role is as a consumer protection advocate and insurance regulator. There is also a state department of insurance that is responsible for regulating companies and producers selling insurance in to insure that they obey state insurance laws.

    Although travel insurance regulations value from state to state, travel insurance rebates are not currently available in any state.
    Nov 21,2018
Generali Global Assistance Standard
I feel the plan was reasonably priced for the coverage provided. I was able to take the trip with some peace of mind knowing I would be able to recoup some losses if something happened.
Ronald W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Didn't need to use it...worked out pretty well. :)
Marvin P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Didn’t use it but it provided great peace of mind.
Lee B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Make sure you read the fine print and understand when the policy will pay. I was in the path of Hurricane Florence and was very lucky to make my flight out of Charlotte. I wanted to change my ticket to the next day but Alitalia would not agree and then I found out that Generali Global Assistance also would not have covered me if I had not been able to get to the airport but the flight was not cancelled or delayed. It turns out the flight was delayed, and I actually was able to drive to Charlotte and make the flight. But it was very worrisome to find out the policy did not cover what I expected it to.
Susan H. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Melissa J.
    Photo
    Thank you for your feedback. We are glad to hear that you were able to make your trip.

    We strongly recommend customers read the terms and conditions of the policy within the review period to determine if the policy fits your needs. If the policy does not fit your needs, it can be cancelled within the review period for a refund of premium. Please call us at 800-487-4722 if you have any questions or concerns.
    Oct 11,2018
Generali Global Assistance Preferred
I could not have been more impressed with quality of service I received or the patience or expertise of Generali personnel when I called with my endless stream of questions. (We had never purchased travel insurance before and so, the whole process was quite a mystery.) To be clear, we didn't file any claims so I can't speak to that part of the product experience but that aside, I was entirely happy with our interactions and would definitely recommend Generali to a friend and make it my first stop the next time we're planning a big trip.
Donald N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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