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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Bahamas rated Generali Global Assistance
4.65 out of 5
253
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Preferred
I did not have to file a claim this time but I did back in May 2019. Claim was handled promptly and fairly. I have three more cruises planned and will use Generali Global Assistance Preferred again.
Richard O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
At age 80, it is imperative to have medical and evacuation coverage when I travel outside the US.
Don G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The reason I would not recommend is that our travel plans changed but I wanted to change my plan and was told no. No refund and to late to change without sending in lots of paperwork.
Dietrich D. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Michelle A
    Photo
    Thank you for your feedback on the policy. We are sorry to learn that your travel plans changed. Unfortunately, your request to cancel the policy was made after the 10 day review period had expired. To prevent your premium from going unused, we offered to submit a request to transfer the policy to a new trip. In order to submit this request we do need documentation showing your original trip was cancelled or transferred and documentation confirming your new trip details. The documentation is used for both auditing purposes as well as confirmation of the changes with the travel suppliers. If you have any questions about transferring a policy, please call us at 800-487-4772. We look forward to assisting you in the future.
    Sep 04,2019
The trip included a
cruise
tour
Generali Global Assistance Standard
We have another trip coming up in January 2020 and will use yall again. Thank you
Lisa H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
We did not have to file a claim but there was a time during the trip that we were sure the airline was going to lose our luggage as we got bumped on a few flights - thankfully the luggage arrived with us but we were very glad we HAD OUR INS PLAN in place just in case things had not worked out with our luggage. thank you.
Harry K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was very happy with the purchase of this plan. It did not give me anything I didn't need and was a very reasonably priced policy. This is the second policy I've purchased from Generali Global Assistance and I will continue to seek them out for my future travel insurance needs.
Susan R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Good to know the basics are covered but think the cost could be a bit lower.
Deirdre W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I felt much better knowing I was insured for whatever might come my way. Fortunately everything was fine
Faye S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately we did not have to use the travel insurance.
Roberta P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Did not have a need to file a claim, but it nice to know we've got coverage just in case especially abroad outside of the US.
Chito A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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