Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Bermuda rated Generali Global Assistance
4.62 out of 5
110
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
I am happy to report that we didn't need to file a claim for this coverage. Insurance provides peace of mind and a safety net in the event that something unforeseen happen to prevent you from traveling. Insure My Trip offers good coverage at a reasonable price. We would use the company in the future.
Denise J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Complete & utter BS..claim anything within 180 days prior to trip that prevents you from going is non-refundable!!!!!
michelle h. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. The claims administrator is required to adjudicate claims based on the terms and conditions of the policy. This plan does not include a pre-existing conditions waiver and has a 180 day look-back period. A PRE-EXISTING CONDITION means "a Sickness or Injury during the 180-day period immediately prior to your effective date for which you or your Traveling Companion:
    (1) received, or received a recommendation for, a
    diagnostic test, examination, or medical treatment; or
    (2) took or received a prescription for drugs or medicine.
    Item 2 of this definition does not apply to a condition
    which is treated or controlled solely through the taking
    of prescription drugs or medicine and remains treated or
    controlled without any adjustment or change in the required
    prescription throughout the 180-day period before coverage
    is effective under this Policy."

    In the future, if you are looking for guidance in selecting a travel insurance plan, please consider contacting our office at 800-487-4722 where a licensed representative would be happy to assist you.
    Aug 23,2018
The trip included a
cruise
Generali Global Assistance Premium
What a great service! I would have paid many times more through the cruise line and received a fraction of the coverage. I checked options on line and was super impressed with the coverage and choices. I used the online chat and had the best experience ever. I got very customized care and was able to tailor a plan literally, with exactly what I wanted. I didn’t have to buy coverage I didn’t want. The agent then sent me links to all the best plans in her opinion. I ended up buying the coverage I wanted for an excellent price and immediately my wife and I had tremendous peace of mind on our vacation without breaking the bank.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, we did not have to use plan so I can't really testify how good it was. Hopefully, if we did have to use plan it would have provided all the protection it said it would.
David B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not have to file a claim. We had this insurance for peace of mind.
Raj S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully I didn't need to use the policy, but I appreciated the peace of mind it provided.
Jeraleen P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Flights were cancelled due to bad weather. Called CSA and was given all of the information I needed to file a claim for our plan. Agent was very friendly and helpful. I was able to purchase alternate travel arrangements at the airport and still make our cruise departure in time. We were reimbursed in a reasonable time frame after the trip and the claims process was smooth. We have been a regular customer of CSA and made a couple claims over the years. Based on this experience and past experiences, we will continue to be a customer for a long time.
Daniel L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan was great . The process was quick and easy .
Sheela J. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Highly recommend CSA. Quick response time to claim. One of the few good travel insurance copanies out there. Would buy insurance from them again.
Kevin O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully didn't need to use it but the peace of mind having it was priceless
Sharyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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