Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Bermuda rated Generali Global Assistance
4.65 out of 5
102
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not have to file a claim. We had this insurance for peace of mind.
Raj S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully I didn't need to use the policy, but I appreciated the peace of mind it provided.
Jeraleen P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Flights were cancelled due to bad weather. Called CSA and was given all of the information I needed to file a claim for our plan. Agent was very friendly and helpful. I was able to purchase alternate travel arrangements at the airport and still make our cruise departure in time. We were reimbursed in a reasonable time frame after the trip and the claims process was smooth. We have been a regular customer of CSA and made a couple claims over the years. Based on this experience and past experiences, we will continue to be a customer for a long time.
Daniel L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan was great . The process was quick and easy .
Sheela J. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Highly recommend CSA. Quick response time to claim. One of the few good travel insurance copanies out there. Would buy insurance from them again.
Kevin O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully didn't need to use it but the peace of mind having it was priceless
Sharyn H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We purchased the CSA Travel Protection plan primarily to cover catastrophic emergencies (e.g. needing to be airlifted off of a cruise ship) while on vacation. We selected it after comparing price and coverage of several plans as a happy compromise between price and coverage, figuring it came closest to covering our specific needs. Since we did not need to use the policy for any reason while on vacation (always a good thing when you do not need to use your insurance policy) the only thing I can review is the fact that the policy was reasonable in its cost and what it covered, and that it gave my wife and me peace of mind while on vacation. We will use CSA again for our next cruise.
Joseph R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We came back very healthy and everything was OK so did not have reason to file a claim.
Bebi H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My trip went smoothly and didn't have to claim for anything. It's good to have assurance that I have people to turn to if any unexpected eventuality arises. The peace of mind alone is worthy enough for a small price of getting it.
Alexis D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately, I didn't have to use my policy, but I was satisfied with the coverage and price. I intend to use CSA Travel Protection Custom plan on my next vacation.
Gloria L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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