Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Peru rated Generali Global Assistance
4.58 out of 5
170
ratings and reviews
96%
recommended
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Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Premium
I didn't have to make a claim. But I hope that if I had the claim process would have gone smoothly.
Erica A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
once again, did not need to use = a very good thing!!! :)
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Recommend that you read the fine print on each policy, especially if you're comparing plans. There's is a different interpretation of conditions that will be classified for the policy to pay out for specific coverage. For example "trip disruption" vs "trip delay" is interpreted differently by each insurer, as a result, you may get a payout for the trip delay instead of trip disruption (big difference in the amount paid) and it's totally different between each company what is actually covered by the policy, or you may not get payout at all depending on the circumstance that caused "condition" to occur.
Jaro N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for your feedback on the policy. We hope that fellow customers find your review and our reply educational.

    Travel insurance plans are "named peril" policies which means only those perils/hazards that are specifically listed in the policy are covered. In addition, all plans have their "exclusions and limitations" which may effect your coverage. Since policy terms and conditions vary from plan to plan and are also state-specific, this does create discrepancies in coverage between plans.

    We recommend that you review the policy terms and conditions prior to purchase by clicking on "View Certificate", this can be a long and frustrating process given the number of offered plans, so we encourage you to call us at 800-487-4722 for assistance. Also, if the policy does not fit your needs, it can be cancelled within the review period for a refund of premium.
    Jun 28,2018
The trip included a
cruise
tour
Generali Global Assistance Standard
I don't usually purchase travel insurance bu I sure am glad I did this time.I had to cancel my trip about three weeks prior to departure and was able to get all my money back. The processing was quick and complete.
Ellen W. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I purchased this plan for a trip to Peru with my daughter. We hiked to Machu Picchu and thankfully did not have to use this plan but we feel this plan provided adequate coverage.
Robert O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I can’t review it accurately because I didn’t have to use it.
Rhonda B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good to have adequate coverage while traveling. No need to file a claim but having peace of mind is reassuring.
Allen A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Felt more secure but thank goodness we didn't need to use the policy.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately we did not have to use the insurance on this trip, but in the past I have. CSA always has paid promptly and has been very helpful.
Cynthia W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I would recommend CSA to everyone who travels abroad, I didn't need to use it -Thank God! - but it was there if I needed it. For only $120 the coverage was thorough and covered anything you could experience. I plan to use them again the next overseas trip I take!
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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