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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Caribbean rated Generali Global Assistance
4.68 out of 5
1,061
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Premium
I did not file a claim this time but I have in the past with no problems. Its good to have a peace of mind when traveling.
Crystal P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
All went well. Good to know that I had insurance.
Dorothy N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Thankfully we did not need to file any claims!
All went well with our trip.
Mitchel B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately we didnt have to file a claim so we have no experience with that process. The price seemed to be competitive when comparing with other companies. Communication was good as well.
GWENDOLYN S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
My GGA plan for the cruise was not needed, but did give me peace of mind.
Bonita W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I was very pleased with the plan I picked. I have passed on this information to other people who also purchased through insuremytrip.com I will continue to use for all my travel plans in the future.
Bridgette W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
There actually were some problems on the cruise I went on for which I bought this particular policy. But thankfully, I personally did not have any issues that necessitated a claim of any kind. However, some of my travel mates did have problems, particularly with their return travel home. I highly recommended they get travel insurance in the future, especially for trips that are costing them a lot of money and especially during winter and spring travel when weather issues can cause unexpected delays, cancellations and other emergencies. I would rather have the protection and not have to use it than need it and not have it! I recently did have to file a claim with Generali for travel interruptions caused by the Polar Vortex that stuck in January and received payment of my claim. Generali seems to have the best price structure for the most comprehensive coverage compared to competitors. And I have no complaints so far about their service or support. Will definitely continue to rely on and recommend them!
Deborah J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Having the insurance plan provided us with peace of mind. It would have gotten us home from our trip. I will buy it again.
Joseph P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The rate for the insurance coverage was very excellent for the five (5) of us. Fortunately, we did not have to use the coverage but wanted to have it just in case something happened. I would never leave the country without an insurance package.
GWENDOLYN W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
The question asking how satisfied I was with the plan is difficult to answer. The true test would have been to submit a claim and see how it was handled....
Douglas P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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