Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Caribbean rated Generali Global Assistance
4.68 out of 5
1,002
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Very pleased with the coverage and cost.
Rebecca K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great Coverage!
Celestine W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Didn't need it!
Ann-Marie S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The good news was that I did not need it.
Charlotte B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did not file a claim so I can not comment on how well the plan covered loss
Matthew E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Very reasonable plan for two people compared to the plans offered by AAA or the cruise lines.
Covered all items we felt were important.
Jilenda k. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
After submitting all of our supporting documentation for our trip cancellation due to my husband sustaining a stroke four days before the cruise, once the claim was assigned to a claims representative, it was processed immediately.
Rose S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
the company was very easy to work with. Fortunately everything went as planned and we did not need to use the insurance but did not have to worry in case something went wrong.

I would use them again.
Carol A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
While I always get cruise insurance, thank goodness, I did not have to use it. You just never know when something is going to happen. I will be calling to get coverage again on my upcoming cruise soon. Thank you for giving me peace of mind.
Susan Averill T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
Gave me peace of mind when we booked a cruise in the Caribbean during Hurricane Season. Turned out to have perfect weather but I felt secure regardless of what we would face.
Gail M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.62)
  5. Arch RoamRight
    (4.60)
  1. GeoBlue
    (4.60)
  2. Berkshire Hathaway Travel Protection
    (4.57)
  3. Travelex
    (4.50)
  4. Crum & Forster - Travel Insured International
    (4.49)
  5. John Hancock Insurance Agency, Inc.
    (4.48)