Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Other rated Generali Global Assistance
4.72 out of 5
30
ratings and reviews
96%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Plan provided exactly what I was looking for. I didn't care about cancellations, delays, etc. - I only wanted to make sure I was covered for medical evacuation and medical surprises. The plan was just right for my needs by declaring zero cost for the trip on the advice of one of your agents. Worked out perfectly.
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I didn't need to use the insurance it was worth every penny.
Joyce Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It was very reassuring to the coverage was there if needed. Made my trip more pleasurable.
Judy J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I like the options when applying for coverage. It is nice to select just what I needed.
William B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad we did not need the insurance but it was costly.
Kenneth W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We put off purchasing our travel insurance and were happy to get such a great price so close to our departure. It is worth the peace of mind to purchase insurance, although no one really wants to spend that extra money. Thankfully, we didn't need it, but it was nice to know we had a back up in the case of an emergency or trip delay.
6Paul M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Happily I did not need.
RAYMOND Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom Luxe
Very satisfied with the company. This is my 2nd or 3rd time purchasing CSA plan. Due to a tragedy, I had to cancel my trip recently and was very pleased with how fast and easy my claim was handled. My claim agent did a great job.
Thank you, hope to do business with you again.
maria g. would recommend this plan to a friend or relative.
7 of 7 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Wendy Stahl
    Generali Global Assistance
    Photo
    I am proud of the fact that CSA was able to be there in your time of need. We look forward to protecting you and your vacations in the future.
    Apr 16,2013
The trip included a
cruise
Generali Global Assistance Standard
We experienced a trip delay. On returning I called and all the forms and instructions to file a claim were sent immediately via e-mail. I sent back the completed information via e-mail and received a refund on insured events within 10 days. Thank you for your efficient communication and response.
Brian R. would recommend this plan to a friend or relative.
17 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
It's hard to rate a plan that you don't actually have to use, but I felt as if most contingencies were covered. We did, in the past, have to use one of our CSA plans to recover a claim and found the company to be helpful, prompt, and fair. This past experience does weigh into our choice of coverage plans for future travel. The biggest problem I have is that we plan and "package" our own travel, so it's not always possible to purchase adequate coverage for all our needs immediately after our first "payment"; by the time I know I need some types of coverage, it's too late to get it because a first payment was made weeks or months before. So, each trip insurance purchase ends up being an evaluation of the best coverage I can get for the price--even though it is not always all the coverage I needed or wanted.
Theresa Z. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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