Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited South Africa rated Generali Global Assistance
4.46 out of 5
146
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Since I didn’t need to file a claim, I do not really know,how good,a,company this is.
Elaine A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very hard to review as I luckily had no need to file a claim!
Pamela E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I were going to be out of the country for a couple of weeks and I needed to find a plan that would cover our travel expenses in case an older family member, who was not going, would prevent us from taking this trip. Most plans' pre-existing condition, would kick in even though that Family member was not insured. That could mean I would not be able to recoup my travel expenses. I needed the assurance that if anything happened, before or during our trip, I would be financially compensated. The people at InsureMyTrip, help me find the right plan.
Dennis Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I had a VERY large kidney stone the week we were scheduled to leave and we had to cancel our trip. I filed a claim for everything that I could not cancel. They paid all of the claim and within a few weeks. I will use them again.
Harold F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, we did not have to use this plan but it was the best value for us and it was easy to use the site. I hope, if necessary, the plan would have met our needs.
Daniel R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I plan to 'check out' Generali Global for upcoming trips.
Elena A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Our first and second flights from Atlanta to South Africa were returned to Atlanta due to mechanical difficulties with the plane. We had to cancel all our travel plans in South Africa. CSA reimbursed us for everything that we had to cancel in South Africa. (The airline covered the cost of the flights.) We will certainly use CSA in the future and recommend that everyone use travel insurance.
Roger L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
could do better with price lowering so we can have return customers
radhika t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Kyle
    Photo
    Thank you for providing feedback on this policy.

    With all of our travel insurance policies, prices would be determined based on three factors; (1) the ages of the travelers, (2) the cost of the trip you are insurance and (3) the length of travel.

    We always recommend contacting us when looking for a travel insurance policy. Our licensed representatives are available 7 days a week and can find you the policy that covers your travel needs at the lowest cost. We can be reached at 1-800-487-4722.
    Sep 20,2017
The trip included a
tour
Generali Global Assistance Standard
I didn't file a claim so can't provide a well informed review.
Kristina B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Plan was too expensive. Most of the plan was already covered with my credit card and personal insurance but wanted a little extra insurance for peace of mind. The cost was very expensive for that extra peace of mind. I have been using insuremytrip for 5 years now. This was the most costly. I will have to rethink for next year to see if it is really worth it.
rosalind S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Melissa J.
    Photo
    Thank you for providing your feedback. There are 3 main factors that determine premium costs: the cost of the trip, the length of the trip, and the travelers ages. The CSA Travel Protection
    Custom plan is a Comprehensive plan which covers a wide range of perils and hazards.

    We appreciate you using InsureMyTrip for your travel insurance needs. As a travel insurance comparison website, InsureMyTrip offers dozens of plans from different providers. In the future, please consider calling us prior to purchasing a plan so that we can assist you in selecting the most cost effective policy that covers as many of your primary concerns as possible. Our toll free telephone number is 800-487-4722. We look forward to assisting you in the future.
    May 26,2017
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry that we didn’t meet your expectations. The pricing of our plans varies depending upon a variety of different factors, including your trip cost, age and when you purchase your plan. Customers who find our Custom Luxe plan to be too costly may want to consider our Custom plan, a less expensive option. We also include a free look back period with all of our plans to allow customers to cancel their policies within a designated period as long as they haven't already left on their trip or filed a claim. Please reach out to us at (800) 348-9505 or via email at csa@csatravelprotection.com with any additional questions or concerns.
    May 30,2017
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