Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Spain rated Generali Global Assistance
4.55 out of 5
313
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Didn't need to use or file claim. Coverage of the plan was what I wanted.
William N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Very happy with how things were handled promptly and fairly. The agent who worked with us was understanding and professional. I have already taken another travel policy with them.
Bruce R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
When I compared the coverage to other plans, General Global Assist seemed like the best value for the money spent. Hard to judge how they would have handled claims, since Thank G-d we didn't have any issues.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
thankfully I didn't need to use it so I have no idea how good it really is. It seemed somewhat pricey and would like to have more coverage for lost and delayed baggage, and missed connections.
William M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
Thankfully, we did not need to use the plan but we felt confident in the coverage and relieved that we did not need to over-spend for the coverage your company provides.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Hard to evaluate something like insurance that thankfully was not used. It was a necessary cost since we have elderly parents who might have had a health issue requiring us to cancel our trip or return early. Would hope these policies could be less expensive.
William L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
The process for arranging coverage was clear and easy to navigate and follow up was very good. We will use this service in the future.
Glenn T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
Not expensive and gave us peace of mind while traveling in Spain.
Lucinda N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
I had never gotten trip insurance before. But our trip to Spain required so many purchases of tickets and hotels ahead of time that I was worried about the thought of something happening. Researching and purchasing of this insurance was so easy. And cost was very reasonable. Glad we did it. Great piece of mind. Would do it again on a big trip.
Kathleen T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I experienced a major disruption to our trip when the air carrier, Iberia, cancelled our outbound flight and was unable to re-book us for 3 days. We filed a claim with Generali and they handled the claim promptly and fairly.
Edward S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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