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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Sweden rated Generali Global Assistance
4.67 out of 5
66
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
We had to submit a claim for medical treatment on a cruise ship. The online claims process was relatively easy, and though the claim review was not particularly speedy (about 1 month), our claim was paid in full with no questions asked. We would get a policy from them again.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Standard
I love how easy it was to sign up for this plan. I also super appreciated the coverage and peace of mind it provided when traveling overseas. thank you
Dianna S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Having the plan was a piece of mind, but since we did not have to make a claim we really don't know how good the customer service was.

Buying the plan was easy and the price was very competitive with other companies.
Stephen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since we had no issues on our trip and did not have to file a claim, we cannot attest to how a claim would be handled by the company. However, we can say that the peace-of-mind that the travel insurance policy gave us helped us enjoy the trip to the fullest.
Van F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
All the people I spoke with were easy to work with, professional and very responsive. Will definitely use for insuring our next trip.
Sarah B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Although I did not need the insurance it is always good to have it just in case of an emergency.
Sara G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Easy and simple and seemed like a fair price
William C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
since we didn't need to use the coverage we purchased, it's hard to evaluate the plan fully. It seemed expensive to us, but the peace of mind it brought was of value to us.
Hans H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We, thankfully, had no need to file any claim on our travels; but, knowing that we were covered made our trip more relaxing. Also, I neglected to get insurance early on, and only remembered maybe a week before we left, but it was still okay to do so.
I appreciate that.
Amy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
No need to file a claim, though the luggage was arriving late by 5 hours.
Karl A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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