Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Switzerland rated Generali Global Assistance
4.64 out of 5
67
ratings and reviews
100%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
Wonderful personal service and policy was half the price of the touring company’s plan!
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Although we never needed the coverage, having the coverage gave us peace of mind.
Seth G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I am a born skeptic when it comes to these type of policies. Two friends travelled to Europe over the past 4 years each having accidents that required surgery and hospitalizations. They recommend health 8nsurance policies for travel. My tour provided health insurance at twice the price I paid. I went for 3weeks to Europe worry free assured I would be taken care of if something happened that required medical care. I will buy again for future travels.
Carol M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It gave us great peace of mind having the Global Assistance plan I wouldn't leave the country without it. Global Assistance covers way more then the Cruise ship or River Cruise policies and when your older you need this extra protection!! We always buy travel insurance from Generali Global Assistance!!!
Roy A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
To my thinking, Dollar for Dollar the best plan on the market. Used this company several times over the last few years and will use them again in the future.
Ernest Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We've purchased a CSA policy for the last several European trips and it gives us such peace of mind. We can relax and not worry about anything when we travel. We did have to cancel one trip due to a serious illnesses in the family. We received all of our money back because we had the insurance policy and the refund process was simple and quick. Insuremytrip.com makes it so easy to compare polices and get the one that best fits your needs. Never leave home without it.
Mary E. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Given the coverages that were included in the plan, the cost of the plan seemed reasonable as compared to my research of other plans offered by other companies. I cannot attest to how the company actually handles claims, as we did not need to submit any.
Robert M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately I didn't need to use the plan but it was there in case of an emergency. Only wish they could be fine-tuned a bit more. I don't need medical but do need repatriation as well as coverage for tour costs.
Judith N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not have to file any claim so it is hard to say how well the plan would worked for us if we had to file a claim. However, the fact that we had purchased the travel protection during our trip gave us a good feeling that we were "covered" in case any issue would have arisen. Judging from the efficiency and professionalism of the people we dealt with when we purchased the plan, we feel that they would have responded very well if we had filed a claim. Based on this limited experience, we would certainly consider purchasing the travel protection from CSA again. Obviously, if the cost of coverage was a little lower, we would have liked it even better. Overall, we feel it is a good plan especially for older folks who travel abroad.
Jagdip R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did lose my cell phone in Paris on the last day of the trip. I didn't discover the loss until we were at the airport waiting for our flight home. When I got home, I called to see if you would assist me in locating the phone. I was told you don't help people after the person returns home. That's bogus. I can't file a claim because it is one of the MANY excluded items.
Cynthia S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. MedjetAssist
    (4.64)
  4. Nationwide
    (4.63)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.70)
  2. Allianz Global Assistance
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.51)
  4. Travelex
    (4.50)
  5. John Hancock Insurance Agency, Inc.
    (4.48)