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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Switzerland rated Generali Global Assistance
4.58 out of 5
78
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Although we did not have to file a claim, having the plan gave us peace of mind in the event an incident happened. The cost was much more reasonably priced than the plan available through the cruise line.
Roxanne B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Glad we had no use for it <smile>
Fred E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
"As the reason for your trip interruption is not due to a listed, Covered Event, no benefits are payable for your claim."
Irene S. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your feedback.

    Trip Cancellation reimburses you if you must cancel your trip prior to departure for a "Covered Event". These events are specifically listed under Trip Cancellation and may vary from plan to plan and state to state.

    Listed below is brief summary of some of the "Covered Events" as listed in your policy. Please refer to your Certificate for complete terms and conditions.

    "1. The Sickness, Injury or death of you, your Family Member, your Service Animal or your Traveling
    Companion...
    2. Common Carrier delays and/or cancellations resulting from adverse weather, mechanical breakdown of the aircraft, ship, boat or motor coach
    ...or organized labor strikes...;
    3. Being directly involved in a documented traffic accident while en route to departure on your Trip;
    4. Being hijacked or Quarantined;
    5. Being required to serve on a jury, or required by a court order to appear as a witness in a legal action...;
    6. Your Home made Uninhabitable by fire, flood, volcano, earthquake, hurricane or other natural disaster;
    7. Your Accommodations at your destination made Uninhabitable due to fire, flood, volcano, earthquake,
    hurricane or other natural disaster...;
    8. A documented theft of your passports or visas;
    9. A mandatory evacuation... at your destination due to adverse
    weather or natural disasters...;
    10. Being called into active military service to provide aid or relief in the event of a natural disaster;
    11. Your previously granted military leave being revoked...;
    12. Your involuntary termination of employment or layoff...;
    13. A Terrorist Act which occurs in your departure city or in a city to which you are scheduled to travel while on your Trip, and which occurs within 30 days of your Scheduled Departure Date...;
    14. Your Host being unable to provide Accommodations due to a life-threatening Sickness or Injury, or due to death...;"

    Although we regret that you did not receive reimbursement under this policy, if your trip interruption was due to a reason that is not listed above, then your claim would have been denied.

    InsureMyTrip is open 7 days a week, 365 days a year, and our customer care representatives are licensed insurance agents who are able to recommend the most cost effective plans which will cover the travelers primary concerns. If you would like to receive assistance in obtaining a quote or purchasing a policy, please call us at 800-487-4722 as we would be happy to assist you.
    May 02,2019
Generali Global Assistance Preferred
Always travel with this type insurance when I go out of the country. You never know when it will be needed. Medicare and personal insurance will not cover expenses outside the US.
Wiley C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Since I did not have to make a claim, I cannot really review your service.
Margaret M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Wonderful personal service and policy was half the price of the touring company’s plan!
Barbara L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Although we never needed the coverage, having the coverage gave us peace of mind.
Seth G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I am a born skeptic when it comes to these type of policies. Two friends travelled to Europe over the past 4 years each having accidents that required surgery and hospitalizations. They recommend health 8nsurance policies for travel. My tour provided health insurance at twice the price I paid. I went for 3weeks to Europe worry free assured I would be taken care of if something happened that required medical care. I will buy again for future travels.
Carol M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It gave us great peace of mind having the Global Assistance plan I wouldn't leave the country without it. Global Assistance covers way more then the Cruise ship or River Cruise policies and when your older you need this extra protection!! We always buy travel insurance from Generali Global Assistance!!!
Roy A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
To my thinking, Dollar for Dollar the best plan on the market. Used this company several times over the last few years and will use them again in the future.
Ernest Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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