Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Thailand rated Generali Global Assistance
4.45 out of 5
66
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
This travel insurance covered the items I wanted for my trip.
Winifred H. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We paid $1200 for two for 3 weeks. Didnt use it. Thought it is too expensive but hard to judge. Higher deductible could make premium more affordable. Our ages raised the premium.
Pearl N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We purchased this plan to cover our 2-week tour of SE Asia. Since the tour was prepaid, the insurance provided some peace of mind in case we needed to cancel the trip due to illness. It also provided other comprehensive benefits like trip delay and medical evacuation which again, provided peace of mind since we were traveling to small cities in SE Asia.
Alberto M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately I did not need the plan but as I was riding motor bikes and Tuk-Tuks around Bangkok, it was good peace of mind, if you go to Bangkok you will know what I mean.
Ron R. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not use the policy, so it is difficult to comment on coverage and performance.
Dennis R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very impressed by there prompt and professional services
James M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thank Goodness I didn't need to use the insurance. Great trip!
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
You can reduce the cost of your insurance if you don't include any portions of your trip for which you have free cancellation privileges. Why insure it if you can cancel it at no cost?
Helen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you very much for pointing this out to your fellow travelers. The cost of your trip is used to calculate the amount of your Trip Cancellation and Trip Interruption coverage. Trip Cost is used also to determine the price for each plan.

    Trip Cancellation and Trip Interruption coverage reimburses you should your trip be cancelled or interrupted for a covered reason. Be sure to insure the full amount of your prepaid and non-refundable travel arrangements; you can have trouble with claims if you don't. Non-prepaid and refundable items are not covered.
    Mar 14,2017
The trip included a
tour
Generali Global Assistance Standard
Did not have a claim so I do
not know how good is the plan. You can only rate the plan when have to file a claim.
IDRIS H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The only occasion we needed coverage - for a stolen cellphone - we were denied it.
Ann J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for this review which will definitely provide assistance to your fellow travelers.

    The CSA Travel Protection Custom does exclude coverage under Baggage for "...telephones, computer hardware or software... However, cell phones are usually a standard exclusion in most travel insurance plans.

    Please note that you can always call us prior to purchasing for specific details or you can click on View Certificate in your quote to review all the terms and conditions.
    Feb 11,2017
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