Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Turks and Caicos rated Generali Global Assistance
4.57 out of 5
35
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Preferred
This review points out the poor coverage of most policies on the market today. Insurance coverage has to be rated upon the actual care,concern and paid coverage in the event of a major health event . Imagine getting stranded in a 3rd world country and subjected to long term lower quality health care because an insurance company employee decides the care is “adequate. This policy, like most others, has inadequate coverage requirements for evacuation/repatriation. It is unreasonable not to cover for return to home venue rather than closest facility. Also unreasonable not to take into consideration the best medical care available rather than merely “adequate”`.
The cost of coverage for a 6 day trip was excessive.
Charles E. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for taking the time to complete this review. Travel insurance plans and premium are determined by each state's insurance department. Premiums are generally based on the age of the traveler, trip cost and length of trip.

    Travel insurance providers, who maintain large databases of skilled medical providers and transportation firms, are skilled at handling these types of emergency medical situations. The providers' 24 hour emergency assistance centers are staffed with highly trained individuals who can handle language translation and are trained to ensure that escorts and the appropriate medical equipment are on board. They will coordinate with the host country, local authorities, and the traveler’s physician to determine the best and safest method of transportation as well as managing payment and timing of services. The 24 hr assistance also keeps in touch with family members advising them of the schedule and the traveler's progress in getting back home which includes handling immigration documentation, flight clearances, coordinating ground transportation as well as entry to an appropriate medical facility.
    Feb 20,2019
The trip included a
cruise
Generali Global Assistance Standard
I am not a fan of travel insurance - and only purchased it b/c I was traveling with my 76 y/o mother.. I have no idea if it is a good plan or a good value?? Thankfully we did not have to use it.
Pamela W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Purchasing travel insurance certainly can be daunting especially with the many options available in the market place. Generali Global Assistance, which has an AM Best rating of A, is a full-service travel insurance and assistance provider. Formerly doing business as CSA Travel Protection, they continue to offer quality plans and service as they have over the past 25 years.

    Comprehensive plan premiums are all based on the traveler's age, cost of trip and length of trip. The Generali Standard plan often quotes as one of our most competitive plans, but this does not detract from their quality of coverage which you can see by clicking on any of the blue hyperlinks within your quote.

    Please also remember that InsureMyTrip is available to assist you with your purchases weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM.
    Apr 03,2018
Generali Global Assistance Standard
Customer service rep worked with me to ensure that I got the coverage that I wanted for the best price
Jacqueline M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I didn't get to use it, thank goodness but I was able to insure my trip the same week the cruise was leaving so that was reassuring and the gentleman that helped me was very knowledgeable and extremely helpful.
Roger M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I continue to be satisfied with the specified coverage and prices of CSA Travel Protection. I have not needed to file a claim and cannot rate satisfaction in that area.
Thane C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankful to have the protection.
Tina L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not cancel our trip so the CSA Travel Protection insurance was not used.
Richard P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's a very valuable tool when you are planning an expensive trip, especially in the midst of a relentless winter.
Nancy A. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It is a comfort to know that it is available if needed.
Richard O. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I thought the plan was competitively priced for the coverage offered.
Gilbert M. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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