Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Egypt rated Generali Global Assistance
4.22 out of 5
25
ratings and reviews
92%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
We compared you with another provider and found Generali Global Assistance offered more.
Carolyn A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
As will all insurance a purchaser never knows how good it is unless a claim is filed. l We had the good fortunate of not needing to file a claim so are really not able to evaluate our policy.
Dorothy P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Never needed it, but travel in Egypt had lots of potential for a claim and we are glad we purchased coverage.
Lynn T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Plan provided good value for the coverage provided and purchase process was straightforward. I did not file a claim so have no experience with the claims process, which is the real test of an insurance plan. This was my first time buying travel insurance, but I plan to use the CSA plan again for future travel and will recommend it to my friends.
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Seems odd to write such a positive review when I didn't use it at all but I travel alone and simply having this comprehensive yet reasonably priced plan gave me enormous peace of mind.
Carol S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I'm an insurance broker so the purchase of trip insurance was not an extraneous purchase for me - it was second nature. I am used to comparing policies and premiums - also second nature - and I found that Insuremytrip and CSA provided ease of comparison and pricing, and ease of purchase and of confirmation. Your policy can be delivered by e-mail. Best to purchase at least couple of weeks prior to your departure date.

I returned from Egypt about a month before the revolts happened. I did not need to use the insurance since I apparently planned my trip under a lucky star - but people I know were there when the US was telling travelers to get the heck out of Egypt. If anyone doubts the wisdom of purchasing trip insurance, look at the provisions for "Travel Delay". The affordable plan from CSA that I purchased would have provided protection up to an amount of $1,000 - which I'm sure the folks who eventually were flown to Istanbul (on their own dime) and then left to make further arrangements back to the U.S. would certainly have welcomed.

Enjoy your trip! (And buy the insurance; because, as we all know - stuff happens!)

Regards from a fellow traveler - Cynthia L. Drozd
Cynthia D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Had no issues on my trip to Egypt that needed help from CSA Travel Protection.
Jochen M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Since I did not file a claim, I cannot fully assess the plan. However, I would buy again if the plan was still reasonably priced and contained the appropriate coverages.
John M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I insured a trip to Egypt which was canceled the day before I was due to leave in February due to political unrest. I subsequently found that political unrest was an exclusion from policy coverage. Therefore, for me the policy was worthless.
The take home message is make sure you read the exclusions before you sign up for travel insurance.
BARRY E. would not recommend this plan to a friend or relative.
18 of 18 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Ryan
    IMT
    Photo
    Very important message here. Please read your policy to make sure you know what you are covered for. If nothing else, read the coverage you have and the exclusions of the policy.
    Jul 13,2011
The trip included a
cruise
tour
Generali Global Assistance Standard
We were very happy with CSA Travel Protection. We had to file a claim with them because of the snowstorm in New York and the closure of JFK. We called CSA while we were delayed and they answered their telephones promptly, answered all of our questions and gave us a claim number. When we returned from our trip, we again called CSA and they assigned a personal representative to our claim. He told us exactly what we needed to do to file a claim and we had a claim check in our hands within 30 days. We will definitely use CSA again because of the outstanding service they provided to us.
Charles H. would recommend this plan to a friend or relative.
47 of 47 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
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