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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United Kingdom rated Generali Global Assistance
4.59 out of 5
692
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Our needs changed long after we set up the insurance coverage and still well before our departure date. The plan would not allow us to increase our coverage.

Also, we had two assigments to fulfill on our trip. As a complete surprise, both of these assignments collapsed due to factors in at our England destination. This entirely changed our travel plans and needs but I am not clear as to whether we would have been covered had we decided to cancel our travel.
Edward M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments. Generali did decline to increase your total trip cost because the shipping expense would not be considered part of your travel arrangements.

    In order to cancel a trip and receive reimbursement for your prepaid expenses, you must cancel for a covered reason.

    The number one covered reason for Trip Cancellation and Trip Interruption is the unforeseen illness or injury of you or a traveling companion that deems you unfit to travel, by order of a licensed physician; or the unforeseen hospitalization or death of a family member. To see all of the covered reasons to cancel or interrupt your trip, please click on the dollar amount that appears under the words "Trip Cancellation" when viewing your Confirmation of Coverage or quote.
    Oct 11,2019
The trip included a
tour
Generali Global Assistance Standard
Luckily we did not need to utilize our plan but watching the plight of the Thomas Cooke travelers made us glad that we had a safety net. We will always protect our travel with an insurance policy because the world is wide and wonderful but things can go wrong.
Tamara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It is worth the peace of mind.
Susan O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The real test of the plan would be in the event of filing a claim! But I'm glad I didn't need to test it that way!
Dawn B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Luckily did not have to use it. Also lucky that we were able to add a day of coverage with no hassles or penalties when we had to change our flight date.
Frances S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very satisfied with policy, cost and claim process … would certainly book with them again
Sandra A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Thankfully we never needed to file a claim, but felt good knowing we were covered just in case.
Nancy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Fortunately I did not have to make a claim but I felt the policy was reassuring and reasonable in price and would recommend this policy to other travellers. In the past I did have to make a claim and it was handled quickly and professionally Thank you.
GRAHAM J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
A good insurance plan that covers for reasonable cost all the basic worries one has when traveling abroad. I did not need to file a claim, so cannot comment on ease of response.
Joella W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
At my age (84) it seemed prudent to purchase trip insurance. Fortunately I did not need to make a claim. However, it did seem rather pricey to me.
Joyce P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Generali Global Assistance would like to thank you for your feedback. The calculated cost depends on a variety of factors including time to departure. Our travel protection plans offer coverages and services not found with many flight-only insurance plans sold by airlines including coverage of your entire trip costs. You can contact us before or after you buy a plan at 800-874-2442 or customerservice@generalitravelinsurance.com for any help you need.
    Aug 22,2019
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