Call us

Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.59 out of 5
11,529
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Preferred
I didn't need to use the insurance but am glad I had it. I would recommend this company.
Dorothy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Insurance is about peace of mind. When the airline unexpectedly cancelled my return flight, leaving me two more days in a far away, little touristed country, I was put at ease when GGA was immediately available by phone, adjusted the dates, & emailed the revised plan to my phone. Very comforting to experience that responsiveness, even though I wasn't actually submitting a claim. Peace of mind to know you were right there. Bravo! And thank you.????
Matthew R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
No issues
Richard D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It would have been helpful to have a card to carry with us. I didn't carry all the paperwork when we were sight seeing, but fortunately we didn't need it.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since we did not have to use the plan we purchased, I have no way of determining whether it would have provided the coverage we hoped it would or how well the company would have provided assistance had we encountered a problem before or during our trip. If faced with the choice of purchasing similar trip insurance in the future, I highly doubt if I would. In hindsight, and without encountering any problems, it was a waste of $550 that we could have instead spent on souvenirs or excursions during our travels to AK. I guess it's like any other insurance that it never used.
Mark G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
We thankfully did not need to use the plan but the peace of mind was worth every cent!
Elizabeth R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately, I did not need to file a claim during my recent travel, so I cannot comment on how the actual coverage or service this travel insurance plan would provide. Yes, I would consider using this or similar insurance for travels in the future.
Raymond M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Having the plan was a piece of mind, but since we did not have to make a claim we really don't know how good the customer service was.

Buying the plan was easy and the price was very competitive with other companies.
Stephen P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Pleased with the coverage you were recommended by my daughter who made a claim and told me the claim was processed on time
Kikelomo T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately, I didn't need to use my coverage, but it gave me peace of mind to know my bucket-list trip to Japan was covered.
Derek K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.68)
  3. Medjet
    (4.65)
  4. Nationwide
    (4.64)
  5. Berkshire Hathaway Travel Protection
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.72)
  2. GeoBlue
    (4.63)
  3. Travelex
    (4.55)
  4. John Hancock Insurance Agency, Inc.
    (4.49)
  5. Crum & Forster - Travel Insured International
    (4.47)