Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,400
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Peace of mind is all any plan can cover if no need to use the coverage ever arises. Thankfully our trip went without incident.
Janice S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I can see with increasing age you have to pay more and more for insurance. I have decided that from now on I will take the risk not to get sick.
Gislinde E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
While I understand that the coverage options, if needed, would be quite costly, it still seems like the price for the plan was a little expensive. Maybe that's just my ignorance of what goes into the price calculations, though.
Brett O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you for your comments. The premiums for Comprehensive plans are based on the age of the traveler, trip cost and length of trip.

    Please feel free to call Customer Care at (800) 487-4722 for assistance in securing a quote.
    Dec 15,2018
The trip included a
tour
Generali Global Assistance Premium
Very easy process for enrolling. Thorough coverage without the hassle of adding additional coverage items.
Kathleen E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Very happy with how things were handled promptly and fairly. The agent who worked with us was understanding and professional. I have already taken another travel policy with them.
Bruce R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Fortunately never had to use the insurance.
Richard C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
will use your website again. thanks
Rodolfo T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
Thanks
Mauricio V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Everything that I requested to be covered, processed very accurate and fast.
I am completely satisfied with Generali Global Assistance & Insurance company.
David V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
So many of the reviews are not based on how claims were covered or processed. I had the unfortunate experience to have to file a claim due to a trip delay. I called the representative to review my options for coverage and received knowledgeable advice. I ended up taking another flight with additional fees, rent a car and drive 6 hours to get home. I submitted my expenses and explanation and received the compensation allowed by the plan within 3 weeks of filing. Would recommend!
Wrenae S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
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