Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
10,143
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
All the people I spoke with were easy to work with, professional and very responsive. Will definitely use for insuring our next trip.
Sarah B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It turned out our insured River Cruise in Europe was cancelled 15 days before the departure date due to low water levels in the rivers we wold be traveling on so we didn't use the insurance from Generali. We were able to get full refund of the insurance cost . All correspondence via e-mail with Generali staff and refund of the
cost was done expeditiously and without any problems.
Joseph G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Having had dealing with another insurance company....four of us felt very secure in this coverage and company and we'd use it again should we decide to travel again.
Lorraine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Fortunately we did not need to use any of the insurance, but felt confident with our coverage.
theodore w. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Excellent plan for the price and well worth the piece of mind to have it.
Kenneth K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I'm always shocked by the price of trip insurance, but when I consider the investment I've made in the trip itself, the insurance is essential for peace of mind. I'm a satisfied customer.
Jo P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Was diagnosed with pneumonia the day before the flight to Hawaii, luckily I didn’t have to cancel the trip, it was comforting to know that I had trip cancellation with Generali Global Assistance. I wasn’t going to purchase insurance because I felt that my husband and I are in good health, I purchased the coverage at the recommendation of two neighbors. So glad I did. It was definitely worth the price of mind.
James M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Recommended by my Travel planner and it was very easy to obtain
Barbara K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Unfortunately, I had to cancel the trip. My claim was processed in a timely manner. I got excellent support from Generali's the agent for filing my claim. I do recommend Generali travel insurance.
Christina M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
No claim. No problem. All ok. Thanks.
VINAY P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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