Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
9,553
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Custom
This company hides behind it's check off the box procedures in order to deny or be helpful in any way. When speaking with a customer service rep. they don't listen past the point when they have a script in which to read what the customer is required to do. Their main goal is to trap people into not being in compliance with their procedures. They are very quick to inform you what you are to do and sprout off procedures but woefully unhelpful.
Randall c. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I'm glad I called in to speak with a representative because I was thinking I needed an 'all inclusive' plan when a cheaper plan would cover for what I was looking for,
Sam T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This was the most reasonably priced plan I could find. Luckily we didn't need to use this, but it was nice to know that we were covered while walking in Portugal.
Phyllis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
Thankfully I didn't need to file a claim. The true test of how good a policy is, is how it performs should a claim need to be fled.
Roslyn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
I was in Guatemala when a volcano erupted. I did not have disruption of my plans, but I appreciated the fact that insure my trip was aware of my location and sent me an email advising me to contact them if needed. Nice bit of reassurance.
Jon B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
It was comforting to know I had added medical and emergency evacuation coverage if needed. Luckily, I didn’t need to use it!
Annabelle D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Trying to find phone number R info on how to insure my next trip
Judy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
I'd recommend to anyone travelling abroad that they purchase insurance.

However, while the benefits of this policy appealed to me, I'm unable to rate this insurance provider since I didn't make any claim.
Bruce L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not use the plan but it was easy to obtain and provided peace of mind before the trip.
Wayne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We were happy to know the medical/evacuation protection was there, if it had been needed. Fortunately, we did not have the need to file any claims. Trip was good.
Richard G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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