Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Germany rated Generali Global Assistance
4.58 out of 5
286
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
We had no need to file a claim, but were happy with the written and telephone correspondence with CSA. Minimal paperwork required so we were happy.
Thomas C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
YES I WOULD RECOMMEND GETTING INSURANCE BECAUSE YOU NEVER KNOW WHAT CAN HAPPEN WHEN YOU ARE AWAY FROM HOME.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan provided what I needed though may not be at the amount of coverage I wanted for the price I consider reasonable. Nonetheless, it provided me the peace of mind that I have something to fall on should I and my granddaughter need it. I am glad I did not have to file a claim, though it leaves a question on how well my claim would have been handled.
Andrea G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Did not have a claim but seemed to cover all our needs for a reasonable price. Have purchased this plan before and would again.
David T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
The plan seemed to be what I needed. However, one never knows what happens if it had to be used.
That's when one will know if it is a good plan.
However, I hope I never have to use it.
Karin F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
The agent I talked with was very friendly and helpful. Someone in my group did fall and will need to file a claim for some dental work. Another person lost their passport and will file a claim for some of these expenses. I expect they will have no problems. Even though I did not have any problems, it was a good feeling to know that I had good coverage while traveling in Europe.
Mildred K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I do appreciate the prompt response to the claim which I filed after the necessary cancellation of my recent trip plans. I certainly will consider purchasing travel insurance coverage from your organization again when next I schedule a trip to Europe.
Theda S. would recommend this plan to a friend or relative.
6 of 6 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
I found plan exactly what I wanted. I also appreciate the expert help from insuremytrip.com. They really know how to pick the specific plan for you.
Richard H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
It was great to have but did not have to use is better. Made the trip "mentally" comfortable knowing we were covered if something happened.
Herbert Allen R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It is good to know that one is covered when traveling,
especially out of the country. I have always been happy
with the coverage provided by CSA.
Fred R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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