Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Mexico rated Generali Global Assistance
4.66 out of 5
371
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
It was peace of mind knowing we were covered and just enjoy our trip!
michael r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Don't leave home without it!!!
Virginia H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully we never needed to use the plan, but it gave us a lot of peace of mind that we had it. We were traveling with our two little kids. My 10 month old developed a very high fever and we had to speak with our pediatrician at home. Knowing we had medical coverage (even medical evacuation coverage) really made us feel calmer in a very tense situation.
David K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately there was no need to take advantage of the insurance but I find it wise to have coverage, especially when traveling outside the U.S. The CSA agent was very professional when we contacted CSA and got us an affordable policy for our situation.
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Excellent .I had to use your plan once when I was in puntacana and excellent response from you.excellent service .Unbeatable...
jayanti p. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Having travel protection is peace of mind.
James P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did have to file a claim. My husband suffered a stroke three weeks before we were to depart, and we cancelled the trip. I found parts of the claim form confusing, but the people I talked with were helpful. The claim took about a month to be settled for the full amount of the coverage.
Charles H. would recommend this plan to a friend or relative.
17 of 17 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's hard to say how satisfied I was because I didn't need to file a claim, but the InsureMyTrip.com process was easy and the comparison feature was really helpful.
Jennifer S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Custom
We did not need the insurance as it turned out, but it gave us a feeling of security knowing we had it.
Morris W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I looked at a number of plans before purchasing. Some actively discouraged coverage for people over 60 ("We really specialize in plans for student groups") and charged higher premiums for older persons. This one was reasonable and user friendly. I didn't have to file any claim.
Bobbe N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.69)
  3. Nationwide
    (4.64)
  4. MedjetAssist
    (4.63)
  5. RoamRight
    (4.62)
  1. Berkshire Hathaway Travel Protection
    (4.68)
  2. GeoBlue
    (4.67)
  3. IMT Services
    (4.63)
  4. Crum & Forster - Travel Insured International
    (4.55)
  5. Allianz Global Assistance
    (4.54)