Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Mexico rated Generali Global Assistance
4.67 out of 5
341
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Excellent .I had to use your plan once when I was in puntacana and excellent response from you.excellent service .Unbeatable...
jayanti p. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Having travel protection is peace of mind.
James P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I did have to file a claim. My husband suffered a stroke three weeks before we were to depart, and we cancelled the trip. I found parts of the claim form confusing, but the people I talked with were helpful. The claim took about a month to be settled for the full amount of the coverage.
Charles H. would recommend this plan to a friend or relative.
17 of 17 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's hard to say how satisfied I was because I didn't need to file a claim, but the InsureMyTrip.com process was easy and the comparison feature was really helpful.
Jennifer S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Custom
We did not need the insurance as it turned out, but it gave us a feeling of security knowing we had it.
Morris W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I looked at a number of plans before purchasing. Some actively discouraged coverage for people over 60 ("We really specialize in plans for student groups") and charged higher premiums for older persons. This one was reasonable and user friendly. I didn't have to file any claim.
Bobbe N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
Having trip insurance was a great peace of mind for our family during our 2 week long trip. We never worried about a thing because we knew that we had a great back up plan if anything went wrong. Thank you for the peace of mind!!
Jon T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Luckily I didn't need to use it, but I am glad I purchased travel insurance "just in case". The cost was reasonable & I'd recommend it.
Felicia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan is unclear if medical is covered out of the country. All one can do is pay emergency medical directly to the doctor and then submit a claim for "consideration" to CSA. My son became ill with bronchitis, but we opted not to try to get medical attention after talking to the CSA phone attendant. There are too many forms to fill out and hoops to jump through, and then there is no guarantee that reimbursement would be forthcoming. Not the best.
Larry L. would not recommend this plan to a friend or relative.
5 of 5 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
great web site...
alan
Alan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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