Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the Caribbean rated Generali Global Assistance
4.67 out of 5
975
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
Didn't need it but was comforting to know I had it just in case.
Nancy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I think the insurance was an exceptional value for the price. I have used the insurance before and will use it again.
Patsy T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Great service, coverage and premium value.
William Milton B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Tried to get information regarding flight cancellation and delay during the end of my vacation and was bounced around. As of today, I have not received call back from the message I left one. Thankfully, our flights eventually took off. Just wondering what kind of customer service I would have received if it was worse.
Leslie B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Placed a call when having possible issues with return air flight to get information. Got bounced around and received no call back.
Jennifer B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I felt secured and protected when my dad contracted the norovirus on board the ship. I took him to the Medical Center without fear of the cost. Luckily, because of the medical condition, the cruise ship did not charge us for the visit, the injection, the pills, or room service. The cruise doctor called my dad every few hours to find out how he was doing, and finally lifted his quarantine after 48 hours. It was great knowing that we had insurance just in case. Thanks.
Mary B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
This insurance plan was reasonably priced, provided the coverage we were looking for, and, fortunately, not needed. Really worth it for the peace of mind provided. I would definitely buy from this company again (provided the price remains competitive) in the future.
Thomas S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I always get cruise insurance. You just never know what will happen. Others have not gotten it and had a medical emergency. It can get rather expensive.
Susan Averill T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
This time we had no problem, but I would never travel without
CSA TRAVEL protection. On our previous trip I got sick just before leaving and got reimbursed for the flights and cruise without any problem in a short time after sending in the doctor note and paperwork. CSA has helped me a lot!
Monika K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Insure my trip is very easy to deal with when obtaining trip insurance. The policy was half the price with double the coverage from what others were offering. Makes traveling a little more mind secure being so far from home
Joesph S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. MedjetAssist
    (4.64)
  4. Nationwide
    (4.63)
  5. MEDEX
    (4.61)
  1. GeoBlue
    (4.70)
  2. Berkshire Hathaway Travel Protection
    (4.63)
  3. Allianz Global Assistance
    (4.54)
  4. Crum & Forster - Travel Insured International
    (4.51)
  5. Travelex
    (4.50)