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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Germany rated Generali Global Assistance
4.58 out of 5
375
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
The low premium was mostly affordable, and the peace of mind was helpful for the trip, so I had one less thing to worry about.
Michael T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We felt secure with amount we purchased. Did not insure total trip, but felt we could handle balance if needed. Definitely would continue to invest in trip insurance. Security can give great comfort against the unknown.
Raymond N. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Fortunately I did not have the need to use the provisions of the plan.
Paula V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
After taking the trip, I can see that if something were to go wrong, it could go really wrong, requiring the insurance to straighten things out. I am sorry that the monies are paid and then are lost if nothing happens, but then again that is the nature of insurance.
Ruth B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not have to use the plan so I have no knowledge of component parts.
George A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I love this site! It is so easy to review various plans and compare different options to get the best price for my needs. I don't always need or want to pay for a Cadillac policy. This is my 3rd or 4th time using the site and only had to file a claim once. It was processed within 3 weeks with no hassle.
Cynthia D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I didn't need the insurance but was glad I had it, just in case. I bought 2 policies from InsureMyTrip and found the site very helpful and the prices very competitive
Christa J. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I don't think this was covered...my itinerary said one thing what we got was totally different! We could take 2 checked bags over....when we wanted to come home we were told only ONE checked bag per person! It cost us $75 for one extra bag! (we left one bag behind and stuffed everything into the 3rd bag!) Also NO food was offered on the way over!
Dorothy L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thank you for your question. Although it is unfortunate that your travel provider did not meet the terms of your agreement, there would be no baggage coverage under any of our plans including CSA unless your baggage was lost, stolen or damaged.
    Feb 13,2016
The trip included a
cruise
tour
Generali Global Assistance Standard
You never know how good insurance is until you have to file a claim. However, the price and coverages were good and I have had recommendations from others. I have used CSA before and hope I never have to test it.
Sandra S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Premium
I like the plan. We will most likely use it again.
Karin F. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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