Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Mexico rated Generali Global Assistance
4.67 out of 5
410
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I cannot make any comments or recommendations as we didn't fortunately have to use the insurance. It was just peace of mind to have it.
Again, I cannot make any rating of the insurance policy features as I never used any of them. As a former employee of the Insurance Industry I know that you can judge insurance policy only after you have to use it otherwise this is just a booklet with the quite specific legal terms and conditions which you have to read and understand before you pay for the policy.
Sincerely,
Irina
Irina K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
the true test of a plan is when you actually make a claim and use the benefit. Fortunately we did not have any cause to use the benefits on this trip. Purchase of plan was easy and efficient and I will use again on my next trip. thanks
Robert G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
One less worry knowing we had this policy. We use this company for all our vacations. It provides the best coverage, price and ease of use for our family.
Marion D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was happy with the ease of taking out the Travel protection. It is hard to evaluate your coverage because no claim was made. I did it for the security of the protection, but still consider it a risk that there was some fine print I missed and if I made a claim it would not be covered. This is not saying that you would not have stood behind your policy. I did check you out with the BBB and you passed with flying colors. I would consider using your service again.
Anthony A. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Did not need it. Provided low cost coverage with scaleable options and plans.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My husband and I felt secure with the Travel Plan we purchased. We were able to choose the plan we felt we needed...which for us was the CSA Travel Protection Custom Plan. Thankfully...we had a wonderful vacation and didn't need to utilize any aspect of the plan.
Kathy D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It's always great to have trip insurance while being out of the country! This is our 3rd or 4th time purchasing trip insurance with CSA, and we have thankfully never had to use it. I even purchase it for in the USA travels as if my trip costs over $1000.00 it's peace of mind that is well worth the cost! Travel on WITH trip insurance!!
Gary T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I like the CSA plan and they have provided exceptional service in the past. I met a couple that lost everything on a bus in Mexico and I asked if they had travel insurance and they didn't..I suggested they buy a CSA policy in the future...
DANIEL F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
One trip we traveled without insurance for our teenage son. You know young ones are healthy and don't need to worry. WRONG! An Appendicitis attack sure made a $3000 mistake out of not purchasing $59 in coverage. Always purchase some travel insurance when traveling, but especially outside the USA. Thank you CSA.
Albert B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have been very pleased with all aspects of this plan. When I have filed a claim all has gone smoothly. I highly recommend this plan and company
Michelle L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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