Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United Kingdom rated Generali Global Assistance
4.58 out of 5
590
ratings and reviews
97%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Standard
I will buy this plan again when I travel to Europe
Bernard A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although we did not need to use our insurance, it was comforting to know that we were covered. We felt that the cost for the comprehensive coverage we had seemed better than other companies. I called for information before our trip and was pleased with the response I received, as well as the encouragement to call again if we needed anything.
Judith M. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Didn't need to use it, but had total peace of mind, knowing it was there, just in case I did!
Clarissa D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I appreciated the email letter you sent just before the trip. I will use you again.
Frances B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
It was a little more expensive than I had wanted to pay. However, I also purchased the policy just before leaving. I only take out insurance on longer, more extensive vacations. Although, I have not had to file a claim, I came very close to doing so on my last trip. With multiple trains going to Harwich International to board a ferry to the Netherlands, we still almost didn't make it as someone was hit by a train. This created massive disruptions from Liverpool St station. You never know if/when something is going to happen and the source of the problem can be very unexpected and not the fault of the provider. I do not know if I would be writing a positive review if I had filed a claim, but there was a certain peace of mind knowing that I could if needed.
Susan C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The biggest factors in determining premium are: trip cost, duration of travel, and ages of the travelers.
    Aug 14,2014
Generali Global Assistance Standard
While I did not have to use the insurance it did provide peace of mind, that is what I needed.
Claudia B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I experienced a medical emergency 3 days before departing on a cruise, It was easy to download claim forms and fax claim to CSA. I truly expected a big hassle, but our claim was approved and we received full reimbursement in less than 2 weeks. I highly recommend InsureMyTrip and CSA.
Carol Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
I appreciated knowing that if I did need to file, it would be taken care of. Thanks for the peace of mind!
Cheryl C. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I have obtained trip insurance from InsureMyTrip a few times now and have been very satisfied each time. I am glad not have had to ever file a claim, but have felt at ease knowing the coverage was there. Also, this year when I made hotel reservations in Europe I took advantage of non-refundable lower room rates by pre-paying knowing that if I did have cancel, I was covered by my trip insurance. Although I know I can obtain coverage online I have been particularly grateful for the assistance offered by Customer Care in finding plans that meet my needs.
Bradley W. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Fortunately we didn't have to file a claim but it was reassuring to have coverage if needed.
Gerald D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.70)
  2. IMT Services
    (4.67)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.62)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.58)
  2. Berkshire Hathaway Travel Protection
    (4.54)
  3. Crum & Forster - Travel Insured International
    (4.53)
  4. Allianz Global Assistance
    (4.52)
  5. Travelex
    (4.49)