Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy rated Generali Global Assistance
4.59 out of 5
676
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Thank goodness we did not have to use the plan. It just feels good knowing we have it if we did need to use it.
Bernadette A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Applying for insurance was made easy and was reasonably priced. Fortunately, I didn't need to use it .
Roberta G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
Since I didn't need to file a claim, I have no way of evaluating this policy.
James H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
We had bought ferry tkt to travel between islands in Greece. The day of travel the ferries went on strike. Generali reimbursed us for the expensive airfare we had to buy to get off the island.
The reimbursed us for taxi fares even though we had no receipts from the drivers.
Paid for a meal for which we had a receipt. Not knowing if we were going to reimbursed for our loss we stayed at an inexpensive hotel overnight which they reimbursed as well. They do not give daily allowance or for bags delayed unless you go buy clothes as our bags did not come with our flight.
I still rate them highly for their quick response to claim submitted received payment in 2 weeks.
Ravindra T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Impossible to rate a plan if you made no claim. All you can do is "hope" they pay when you do make a claim. I bought it and didn't have to use it...Luckily/thankfully!
Richard R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I always find 'pleasure' in not needing to use you = even though I paid for it!! thanks for being there just in case...
Angela D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I did not need any insurance.
Lydia P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
There is not much to review as fortunately I didn't have to use it. It seemed price-competitive.
Russy S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Same exact plan as offered from vacation package provider at less cost.
CATHY M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I was required by my tour organizer to have insurance although my credit card provided coverage. Considering that I have health care coverage also and that Italian National health service would be available, it was an unnecessary expense.
Valarie L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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