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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Portugal rated Generali Global Assistance
4.64 out of 5
132
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We didn't have to file a claim. There was some errors in travel, but we got refunds from the merchants and our credit card issuers.
Caesar A. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
I feel very to have bought the insurance as a woman on our recent trip fell down and had a slight fracture of her leg and a large hematoma on her head. She still went along on the trip but could not really take part in most of the activities.
Robert L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Bought this service but didn't have to use it. Felt it was good to have some kind of insurance for a transatlantic cruise that involved both cruising on a ship and air travel. Seemed to be a few dollars less expensive than what the cruise line offered and perhaps covered a little more. Will never know how good the service could have been if they were actually needed.
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunately we did not have to file a claim for our trip. The peace of mind was worth our investment.
Katheryn S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Unfortunately, we had to cancel our Mediterranean cruise only two weeks before our departure date because my wife had a medical injury. General Global Assistance did require verification of her injury and full details of trip purchases, payments, and refunds -- only to be expected when such a large dollar claim is filed. However, upon audit and verification of the submitted details, GSA promptly approved and paid the claim in full. We could not be more pleased with GSA's handling of this claim, and we'll return to GSA for future trip coverage.
Edwin M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
The plan was easy to understand and purchase. We fortunately did not need to use it for any claims but we were comfortable that we were prepared in case of need.
William V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
can't say if I was satisfied since (happily) I did not become ill and did not need to file a claim
bruce r. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Although nothing untoward occurred during our travels that may have required our receiving insurance benefits, just having the coverage gave us peace of mind which enhanced our enjoyment.
Joshua K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
So many of the reviews are not based on how claims were covered or processed. I had the unfortunate experience to have to file a claim due to a trip delay. I called the representative to review my options for coverage and received knowledgeable advice. I ended up taking another flight with additional fees, rent a car and drive 6 hours to get home. I submitted my expenses and explanation and received the compensation allowed by the plan within 3 weeks of filing. Would recommend!
Wrenae S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
Hoping to never use it but happy to know I am covered if I do. My credit card automatically covers trip cancellation, etc. but not the medical aspect and at any age one would hate to be blind sided by a medical emergency out of the country.
Susan M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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