Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Vietnam rated Generali Global Assistance
4.71 out of 5
76
ratings and reviews
100%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
But how would we know how this plan would respond without something bad or even tragic happening? Fortunately we did not have to use the CSA Custom Luxe plan. We will say it gave us peace of mind.
Ngoc K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
We travel with confidence when we have this insurance. In the past, we had to cancel a trip at short notice due to a health issue. We were promptly refunded the cost of the trip thanks to the CSA Travel Protection plan.
ellen g. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I was pleased with the price of the plan and very happy that I did not have to use it. I'll certainly look into using you again.
Jan N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The policy was well reviewed online by many others, it seemed robust and reliable. Felt comfortable having it. For short trips, I do not usually bother with travel insurance, but this trip was to Asia for two weeks, so we felt we needed it.
Peadar N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Although I did not need to use the insurance, thank goodness, when I compared the CSA Custom Luxe plan to other options, I found this option the one that best covered my needs. This is the second time I've used CSA to insure a trip and I'd use them again.
Joyce H. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
It was a comfort to know that we were protected if something should happen.
Lloyd W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Happily I did not need to file a claim during my trip but it gave me peace of mind to know I had insurance in the event that I needed it.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan was in place if needed...but no need to use any of the benefits.
Robert A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I needed to extend my coverage for a few days due to a change in itinerary. The service over the phone was efficient, and everything was handled in a professional and courteous manner. I was very pleased, and also happy to not need to submit a claim.
Rachael R. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did recommend this kind of protection when travel abroad to my friend and all of them really like it and saved the CSA Travel Protection for future travel .
PHUAN H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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