Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.60 out of 5
865
ratings and reviews
98%
recommended
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Showing
Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Standard
Happily, we didn't have to file a claim so I can't comment on that. It did provide us peace of mind at a reasonable cost.
Linda M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Great coverage. Covered the necessities.
William S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Very easy to purchase. Great to have the security in case we weren't able to make the trip.

Two Seniors
Larry D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Preferred
great telephone assistance great plans
Margaret O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Did not need it but made the trip a lot more relaxing knowing we were covered.
Frederick G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
I took out the insurance just in case, but didn't need to use it as all went well with our trip. The insurance fee was reasonable and my dealings with the company were fine.
Deborah L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I had to replace my wife with my son prior to the trip. While it was somewhat tedious, I was able to remove my wife from our policy and take out a new policy for my son. The net cost was lower due to the reduction in age. The rep at the company was very helpful.
David S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
My wife fell and injured herself on the way to the airport for our trip. She needed to be hospitalized and so we were unable to make the trip. The injury was covered under the plan and we were eventually paid. To get paid, we had to get doctor's reports and validation of rentals paid directly from the owner of the property even though I had paperwork indicating that the payments I had made were non-refundable. We did get reimbursed, but it took a while. We were glad we had taken out the policy.
Peter T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
This was the most reasonably priced plan I could find. Luckily we didn't need to use this, but it was nice to know that we were covered while walking in Portugal.
Phyllis M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
Trying to find phone number R info on how to insure my next trip
Judy W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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