Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.61 out of 5
813
ratings and reviews
99%
recommended
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Filed claim
Generali Global Assistance Premium
I didn’t need to file a claim so I can’t atest to how the claim system worked. But the price was reasonable.
Mark B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
GGA offered me exactly what I was looking for at a great price!!!
John S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Premium
Easy claim process, payment promptly received.
Daniel N. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
Generali Global Assistance Custom Luxe
We did not need to use this trip insurance but have had to do so at various times in the past. For any trip that involves substantial cost, my wife and I always purchase trip insurance.
Carl Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
We did not have any reason to file a claim. But, several years ago we had to cancel a trip due to medical emergency. The claim was simple to file and paid quickly. I trust this company.
Barbara N. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Custom
We planned a trip through Allegiant and bought travel insurance through their package. Once I read through the insurance coverage, I realized there was no refund if we had to cancel the trip, just a voucher with a time limit for redemption. We bought the package 6 months in advance. Because of our age (late 60s and early 70s) I cancelled the travel package. Then rebought the travel package without travel insurance and went shopping for our own coverage. General Global was our choice because of the coverage and price. Happily, we did not need to file a claim.
Linda W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
Generali Global Assistance Standard
No issues with the trip so did not need to make a claim
Elaine H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I used CSA on a previous trip. I was hospitalized for a week in Venice, Italy. They performed remarkably well, aiding me at every step in postponing flights, arranging transport back to the USA, etc. Could not have asked for better. Needless to say, I use them each time, now.
Richard S. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Always have used your website. All the insurance companies, albeit one, seem to be easy to work with.
caroline m. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Good
Robert R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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