Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
cruise
Generali Global Assistance
Standard
I felt very confident having this travel plan. I am glad I didn’t have to use it but knew it was there if I had to.
Lorraine G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I have used Generali several times, they were really good during the pandemic, moving the insurance coverage to new dates. Due to how I book trips, I usually have to pay for the insurance in 2 or 3 payments, airfare, hotels, car hire as these items are booked. I therefore never know the total cost of insurance, but it is essential for peace of mind, I always worry I haven't covered everything and my claim will be denied due to a minor sum not included. I have never had to claim, but insurance is so opaque, it is a concern.
Linda R. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Preferred
I have used this company in the past and when I did need to file a claim everything proceeded very smoothly and I was happy with the outcome. Will use them again.
Elaine G. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
How are you supposed to make a claim
When no-one answers the phone, or responds to emails. I have sent 3 emails and called 5 times and not a single answer. This is unacceptable! I took this policy based on a Clark Howard recommendation, and if I can’t make a claim, then what’s the point!
When no-one answers the phone, or responds to emails. I have sent 3 emails and called 5 times and not a single answer. This is unacceptable! I took this policy based on a Clark Howard recommendation, and if I can’t make a claim, then what’s the point!
JENNIFER T. would not
recommend this plan to a friend or relative.
2 of
2 people found this review helpful
The trip included a
cruise
Generali Global Assistance
Standard
The plan fit my needs but didn’t need to file a claim
Vincent B. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
I had to change the dates of my trip because of a delayed flight at the outset of my trip. I called Generali and spoke with a representative who made the changes on the spot. I was impressed at the ease with which this happened.
Timothy G. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The trip included a
tour
Generali Global Assistance
Standard
Didn’t need to file a claim so it’s hard to say if plan is good. The cost seemed reasonable in comparison to others.
Amy M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The best part of having this insurance was the ability to enjoy our vacation instead of worry about 'what if'.
Gwendolyn M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Preferred
Fortunately, I did not need to use the insurance plan. The coverage offered for the price compared to other plans of similar price was far superior. I have already purchased another Generali Global Insurance for my next trip. Hopefully, I will not need to use it but you have to be covered to travel anywhere these days.
Elaine G. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Fortunately we did not have to use this insurance, but we were reassured because we had the coverage. I spoke to people prior to purchasing for clarification and they were very helpful.
Linda T. would
recommend this plan to a friend or relative.