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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Tanzania rated Generali Global Assistance
4.50 out of 5
101
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
Since there was no occasion to have to file a claim on this coverage, a review is not applicable.
Margaret U. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Since, happily, we didn't need to file a claim, there really isn't anything useful to report.
Janice S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very easy to book...did not have to file a claim however so I do not know how easily that would have worked.
Christine B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Nothing of consequence happened so we never made a claim. Price was lower than many other offers though I still think that charging 5% of the cost of our trip for insurance was unreasonably high.
Paul W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. The insurance providers will use a few pieces of personal information to calculate the cost of a Comprehensive plan: the ages of the travelers, the number of travelers, the length of travel, and the cost of the trip. In general, you will find that most plans will cost 4%-10% of your total pre-paid, nonrefundable trip cost. Please call us at 800-487-4722 if you have any questions or concerns.

    Apr 01,2016
The trip included a
tour
Generali Global Assistance Standard
This plan had good coverage for a much lower price than other companies offered for essentially the same protection!
Marsha M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good to know we had the plan just in case. Almost had a flight cancellation at the end, so I think we would have been covered. No complaints. Would definitely use again!
Nina M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I waited several weeks before purchasing the insurance, which results in higher premiums. Highly recommend buying the insurance as soon as the trip is booked!
Judith G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. In general, premium will not increase the closer you get to the departure date. However, the best time to purchase travel insurance is right after you put money down towards your trip to qualify for time sensitive benefits which include: pre-existing condition waiver, financial default, Cancel For Any Reason and Cancel For Work Reasons. Most plans require that you purchase a policy within 10 - 30 days after making the initial trip payment, and insure all prepaid non refundable trip costs to receive these time sensitive benefits.
    Mar 18,2015
Generali Global Assistance Standard
You don't really know how good your insurance is until you need it. Happily we did not need it beyond peace of mind. We did incidently take out insurance for one day short of our arrival home which was a day later than our departure, but we had no problem correcting that initial oversight.
Janice S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. You raise a worthwhile point that should be shared with travelers. If a modification needs to be made to the application, our policies can be amended prior to the departure date.
    Jul 14,2014
Generali Global Assistance Standard
I would recommend this plan. I did not file a claim on this trip. I had filed a claim 3 years ago for interruption of my trip. I was reimbursed the full cost of my ticket. The claim was processed in a timely manner and I received the reimbursement promptly. Plan cost is really affordable for the amount you get reimbursed.
Pratapsinh S. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Trip went smoothly. No claims.
Thomas G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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