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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United States rated Generali Global Assistance
4.57 out of 5
1,349
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
Generally adequate coverage, but I discovered that this policy doesn't cover any incidental expenses associated with changing our airline reservations to an earlier flight in order to avoid a reliably-predicted extended storm-related delay, even though the airline had already declared a weather event and waived all change fees. It seems the insurer prefers to incur the significantly larger claim that would presumably have resulted if we'd kept our original reservations, which would have stranded us at the airport for a day or more.
Roger F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Easy to to purchase. Covered flights and rental cars and luggage. Thank goodness we did not have to make a claim.
Steven H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I didn't need to use it, but it was nice to know it was there just in case.
Jonathan S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
DID NOT HAVE TO FILE A CLAIM, SO I CANNOT GIVE YOU A HONEST ANSWER ON TOTAL PACKAGE
Kenneth D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We bought a plan for my son-in-law and his wife as well (we wrote a duplicate review for that one as follows: I didn't have to use the plan so the ratings are good only to the extent that I am satisfied with the process of getting the plan and what covered. You should change or tweak your survey questions in light of such policy holders/travelers.).
Johnny C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I didn't have to use the plan so the ratings are good only to the extent that I am satisfied with the process of getting the plan and what covered. You should change or tweak your survey questions in light of such policy holders/travelers.
Christopher C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Carol
    Photo
    Thanks to our customers' comments, InsureMyTrip did see that we needed to revise our survey questions and are currently working on a revised questionnaire. As always, your review is greatly appreciated.
    Jan 04,2017
Generali Global Assistance Standard
Did not file a claim, but hope that I would have been fully satisfied if I had done so.
Helen B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Peace of mind traveling and knowing your back is covered if the unforeseen happens.
Barbara M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Plan fit our needs at what I thought was a very reasonable cost for the amount of coverage it provided. Fortunately it wasn't necessary for us to have to file a claim but was well worth the cost for the peace of mind it afforded us. Would consider one of these plans again if the need arises.
James F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
BY NOT HAVING ANY CLAIM, THIS SURVEY COULD CHANGE
Ken D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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