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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Italy rated Generali Global Assistance
4.58 out of 5
939
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
My wife and I were fortunate that we did not need to utilize the insurance. Coverage for the possibility gave us peace of mind during our traveling adventure.
Dale M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very good plan, which I will choose again with my next International trip. I recommended this Insurance to my Friends.
Jadwiga U. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Fortunately, I did not have to use the plan, but it afforded me great comfort to know that I had emergency coverage as I was travelling with a young child.
TuckeNatalie T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Any insurance that you buy you really hope that you will not need to use it. Not until you have a claim do you find out just how good it is and since we had no claims I cannot say how good it would have been. But it was nice knowing that it was there just in case.
Frank S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The peace of mind on my trip for such a reasonable price was worth the price of the insurance. I did not need to file a claim, however knowing that if my trip was interrupted due to a covered family emergency I could get home quickly and without complications made my vacation much more enjoyable.
James A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Plan provided best value for what we needed. Fortunately, we did not need to file any claims.
Roy B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
My major concern was a 95 year old aunt, for whom I am the sole caregiver. If an emergency arose, would she be considered "family". Your customer care rep was most helpful in suggesting CSA as the least expensive to include her. Fortunately no crises arose. Thanks
James C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for your feedback about the policy. On your particular policy, an "aunt" is considered an immediate family member. This can vary from policy to policy so it is important to check the definition of family member in the policy certificate.
    Nov 05,2013
The trip included a
tour
Generali Global Assistance Standard
Of course, the real test would have been if I needed to use any of the coverage; however, I was very satisfied in dealing with your staff when I purchased the coverage. Thank you. (P.S. My trip was to Italy: Tuscany, the Alps and the Riviera)
Josephine S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Your customer representatives were great.
Susan H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
didn't need to file a claim. Yea! but it was the coverage I wanted.
Thanks.
Sara S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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