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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Denmark rated Generali Global Assistance
4.47 out of 5
119
ratings and reviews
94%
recommended
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Cruise
Filed claim
The trip included a
cruise
Generali Global Assistance Standard
When I bought the plan I payed $240 but I looked at the same plan a few days later and it was $180. It was disappointing.
Mikhail C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Mike
    Photo
    Thank you for your review and feedback. Some insurance companies will base your price partly by determining how close you are to your departure date. The logic is that the less time you have before departure, the less likely you will have a trip cancellation claim. This is likely why you say a lower price when you checked a week or so later. We are available seven days a week to answer any questions or concerns you may have.
    Jun 18,2015
Generali Global Assistance Premium
I didn't use this plan, but it was nice to know that it was available if I'd needed it.
Sharon P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Thankfully, we didn't need to file a claim, so I can't really say much about the effectiveness of the coverage.
Howard S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
We had no reason to file a claim. Prices for seniors seem exceptionally high. Why not offer a partial refund if no claims are filed?
Nancy K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Matt M.
    Photo
    Thank you for your review and your feedback. We will share your request with our business partners.
    Oct 29,2013
Generali Global Assistance Standard
I was very pleased with the speed in which the complete plan was was accomplished and the way it was handled.
Ea K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan covered what we needed. Glad we did not have the occasion to use it. Would purchase again.
Marvin Y. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
It was easy to do and provided everything we needed in trip coverage.
David A. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The first time I ever purchased a Travel Protection Plan, it was through CSA and I ended up having to cancel my trip due to a death in the family. The representatives were very helpful in getting my claim fully paid. I find CSA to be competitive in pricing an AAA+ in service if you need to file a claim.
James G. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Fortunatly did not have to use the insurance but knowing it was available provided peace of mind
Richard F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The plan was a bit more costly than I thought it should be. Of course, if we did have any issues and needed to make a claim, it would be worth every penny.
Barry W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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