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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Germany rated Generali Global Assistance
4.58 out of 5
295
ratings and reviews
99%
recommended
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Cruise
Filed claim
Generali Global Assistance Premium
Fortunately we did not have to make a claim.
Mark F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Did not use the plan but it was easy to obtain and provided peace of mind before the trip.
Wayne M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Whenever we travel internationally we get travel insurance from Generali Global
Assistance. Although, we have never had to file a claim it is "peace of mind". We are
seniors and would not think of traveling with out it. Mary Ann Klos
Mary Ann K. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
All positive, I use this service almost every trip. Takes a lot of worry out of the equation and removes financial liability which is a good thing.
Arch H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
I did not need to use the travel insurance, but felt comfortable having insurance in case I became ill or had travel problems while in Europe.
Cynthia R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
well I purchased travel insurance from you several times ...thus far I never had to use it
so I can’t judge ...
gerd O. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
As always it was comforting to know I have the protection, thankful once again I did not have to use it.
Marie Luise B. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Price was reasonable and coverage was what we wanted. Gratefully, there were no claims.
Linda H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I have used CSA four time in the past year; easy to get a policy and most of the coverage one needs. I greatly appreciate the information they provide so you do not over-insure your trip. This educational material saves you money; a great service.

Shall use again.
Arch H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I purchased this because we were strongly advised to do so by the trip organizers. However it was a waste of money. If your hotels have a 24 hr cancellation, you don' need this. Check your health insurance policy, if you have a good one, you don't need this. Check your credit cad, you probably will find you don't need this also
Jeanne J. would not recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Deborah
    Generali Global Assistance
    Photo
    We’re sorry that we didn’t meet your expectations. Our plans provide a wide range of assistance services and insurance coverages designed to help travelers and protect their prepaid, non-refundable trip costs should they have to cancel or interrupt their plans due to a covered reason and incur unplanned expenses. Different coverages and services might appeal to different travelers depending upon the nature of their arrangements and any other coverages that you already have in place. Please reach out to us at (800) 348-9505 or via email at csa@csatravelprotection.com with any additional questions or concerns.
    Jun 08,2017
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