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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Australia rated Generali Global Assistance
4.54 out of 5
138
ratings and reviews
99%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I bought the CSA Custom plan. Thank you, but fortunately, I didn't need to use it.
Arkady L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I actually asked to cancel my plan, not because of any fault of theirs, but because I didn't realize my hosts had purchased a plan for me when they bought my ticket. I was past the 10 day cancellation time by another 10 days. And they generously cancelled my insurance. Yes, totally, insure with them, they are real people!
Amy L. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Had a small medical claim which was handled promptly and paid in full once we submitted all the required info, some of which seemed unnecessary. But we were happy with the outcome.
charles m. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Having the insurance gave us greater comfort during our travel and mitigated the rental company requirement for auto insurance. Although we had no reason for claims, having the insurance provided some peace of mind.
Gary T. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Was promptly reimbursed for eligible non-refundable expenses when I had to cancel a trip to Australia. Very satisfied.
Gary P. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We did not need to file a claim but had the piece of mine knowing that we were covered.
Donley D. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I was reassured by knowing I was protected. When my flight had to return to the airport an hour and a half after departure, the knowledge that I had CSA Travel Protection behind me was very comforting. Fortunately, everything worked out okay and I didn't have to file a claim. The peace of mind was worth the cost of the policy.
Janet K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Wish we had been able to find a less expensive plan that did not include medical. Overall, excellent customer service when first considering the options and the purchase process.
Maria Elena D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. InsureMyTrip does not offer a stand alone trip cancellation/ interruption policy. The only way to secure trip cancellation coverage is to purchase a comprehensive policy. Comprehensive plans will offer a variety of benefits, covering a wide range of concerns: luggage, delays, and emergency medical benefits.
    Dec 09,2014
The trip included a
tour
Generali Global Assistance Standard
It's difficult to rate since we didn't have a claim. But I'm glad that we didn't have a claim.
Keith C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I didn't need to make a claim but was still glad to have the coverage at a reasonable price. I appreciated the occasional emails the company sent just to keep in touch and let me know they were there if needed.
Janet K. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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