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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Ireland rated Generali Global Assistance
4.60 out of 5
276
ratings and reviews
98%
recommended
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Cruise
Filed claim
The trip included a
cruise
tour
Generali Global Assistance Preferred
Guess it was good. Didn't need it
Barbara M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Preferred
Bought the plan for wife and self months ahead of trip.
Our plane connect in Pittsburgh was delayed in disembarking at the gate because the gates were all full due to inclement weather. My claim clearly explained this but Generali denied it because they called it a "gate delay" and not a weather delay. We were clearly delayed and told by the airline the delay was due to inclement weather.

This was an egregious denial to call a major rainstorm delay a gate delay!!!

The claim was finally paid but only after a denial or two and a several more back and forth emails with InsureMyTrip.
Tracey R. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
The documentation required was clearly stated, communication was fine, process just took a little long. Got a check for expenses incurred, no further questions.
Hans M. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Did not have to file a claim, so I can't rate whether I would recommend the company. I do know that if you need to file a claim, the # 1 recommenation I can give is "HOLD ON TO ALL OF YOUR RECEIPTS".
Robert S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I'm glad I called in to speak with a representative because I was thinking I needed an 'all inclusive' plan when a cheaper plan would cover for what I was looking for,
Sam T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Don't really know how well program works since luckily I did not need to use it. Felt safe and inner tranquility knowing I was protected should anything arise to cause a trip interruption or cancellation.
Juliet F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Very inexpensive plan. Covered more than 100% for travel interruption.
Dani B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since I had no need to file a claim I don't reallyknow how good the insurance is.
martha t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Good policy, wish it covered some other things, nonetheless good coverage. And as it turns out I had no issues.
Brendan G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We didn’t need to use it but this gave us the security to know we had coverage if we should need it.
Lawrence J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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