Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Thailand rated Generali Global Assistance
4.48 out of 5
78
ratings and reviews
98%
recommended
Sort by
Showing
Cruise
Filed claim
Generali Global Assistance Premium
Since I didn't use the service, it is hard to judge.
Karen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I mainly buy travel insurance for the medical coverage and the evacuation benefits. Given how much I'm already paying for the trip a number of the things that are included (like trip interruption) I could probably just as well pay for myself. I would like to see more a la carte options where I can pick and choose the sort of things I want covered. I didn't file a claim, so I can't speak to this policy's coverage. It was price competitive and provided a higher level of medical and medical evacuation coverage for the same price as others I compared.
Diane B. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
In 2013, I had to cancel a trip due to an unforeseen injury. Luckily, I had CSA to cover me. As I continue to travel, I continue to buy CSA insurance. Having had a wonderful experience with them for my injury claims, I gladly purchased insurance again from CSA. No complaints.
Jordann T. would recommend this plan to a friend or relative.
3 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Excellent customer care. Simply the best.
Stephen K. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
I did not file a claim, but I did have peace of mind while traveling. My thoughts are you will never really find out how good a policy is until you make a claim. I will use this service again.
Janice L. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My wife and I were pleased with the price of the plan. We were a little bit surprised that our trip was not covered in case we cancelled our trip to Thailand due to the coup in the country in June 2014. If more regular updates reminding of us items such as this as they pertain to our insurance, that would be great.
Alissa W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Zac
    Photo
    Thank you for your feedback on the policy. To protect your trip cost for events related to military, political, or civil unrest, we recommend Cancel For Any Reason. Cancel for Any Reason (CFAR) is an optional benefit available on about 12 different policies, usually for an additional charge. CFAR has a few eligibility criteria:

    1) It is only available within 10-21 days of your initial trip payment (depending on the policy).
    2) You MUST insure 100% of your pre-paid and non-refundable trip cost.
    3) Cancellation of your travel arrangements must occur more than 2 days before your scheduled departure date.

    Cancel for any reason returns between 70-75% depending on the policy.
    Jun 23,2014
The trip included a
cruise
Generali Global Assistance Standard
I had no reason to use the plan but I felt little more secure having it.
Linda S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Although I did not need to use my plan's coverage, I was very satisfied with the cost of the policy considering it's coverage. I compared many policies and found this one to be the best for my needs.
Michael W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
Seamless ordering process and great coverage descriptions. Thankfully didn't have to file a claim, so can't speak towards the effectiveness of their adjusters.
Lars B. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Premium
I think this insurance is essential when you travel, either domestically or internationally. Adds peace of mind in case anything goes awry.
Paolo T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Show reviews per page.

Top 5 Providers

  1. GeoBlue
    (4.71)
  2. IMT Services
    (4.67)
  3. Nationwide
    (4.63)
  4. MedjetAssist
    (4.62)
  5. Arch RoamRight
    (4.61)
  1. GeoBlue
    (4.59)
  2. Berkshire Hathaway Travel Protection
    (4.54)
  3. Allianz Global Assistance
    (4.53)
  4. Crum & Forster - Travel Insured International
    (4.51)
  5. Travelex
    (4.49)