Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited the United Kingdom rated Generali Global Assistance
4.57 out of 5
497
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
We have used this company before. Last time we had to cancel due to an operation. They covered all they said they would quickly and without hassle. I would definitely recommend them for any travel plans!
ORRIN D. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Did not have a need to use the plan but was satisfied with it's coverage.
Rhona B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
We have invested in CSA insurance for several past trips, including a tour of Scotland, ending on August 6, 2017. We filed a claim once, in 2011, when my husband required unanticipated back surgery a few weeks before a scheduled departure and received outstanding service from CSA so we have continued to enroll with them as we travel. Fortunately, we have not had to file with them again but are comforted that we will be well cared for if the need arises again.
Thomas H. would recommend this plan to a friend or relative.
2 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Seems like a good well rounded plan although, luckilly, I did not need to use it
Mariana R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
good coverage at reasonable price. Helped lessen travel concerns
Stanley K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Initial purchase was easy, and a subsequent addition to my plan was also simple. Very pleased with the coverage. Will be glad to use CSA again for future trips.
Karen C. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
Still get the insurance runaround for rental car.
Richard M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Your price was competitive with others, allowed us to select the degree of coverage we were comfortable with and gave that piece of mind that made the trip more relaxed. We have already told fellow travelers about your site.
John L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We were going to submit a claim for our trip due to the people we were going to visit and continue our trip with were not able to come due to a medical issue, something covered by our contract. When we called we were told to file a claim and a determination would be made 30 - 60 days after our scheduled departure date if was totally covered. So risk all our all our money and some claims adjuster would make a determination later on. We ask for a predetermination and was told impossible. We will think twice before contracting our insurance CSA Travel Protection.
William L. would not recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Luckily we had a wonderful and safe trip. But it was comforting to know that we had the coverage we needed in case of an emergency.
Eileen S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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