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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers who have visited Iceland rated Generali Global Assistance
4.51 out of 5
150
ratings and reviews
96%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Standard
I can't say how satisfied I was with the plan bc I did not have to use it
Nailya M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully I didn't need to file a claim. The true test of how good a policy is, is how it performs should a claim need to be fled.
Roslyn G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I would use this company again because it was easy to see what they offered and compare it to other company plans. It is always difficult with insurance to know exactly what is covered until you actually need the insurance; however, I downloaded the paperwork and took it with me in case we needed anything. Fortunately, so fortunately, we did not need any coverage; however, it is essential to have it.
Peter V. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Depends on coverage people are looking for.
Teresa M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I did not have to use the policy, so it did provide peace of mind, however I don't know how they would handle a claim.
Andrew Z. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The plan appeared to provide reasonable coverage in the event of an illness, injury or some unplanned event. Since no claim was filed, I cannot offer an opinion on how the service would be in the event a claim for reimbursement was made. Yes I would consider this plan again for travel insurance.
Raymond M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
No complaints. Fortunately, I did not need to use Insurance, but it was nice to hear from you. It made me feel comfortable.
Joan P. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Big fan of travel insurance. In 2014 ruptured my quad tendon in Iceland. Insurance got me back to US quickly, safely and without fuss. Not to mention that the cost of the trip was fully reimbursed.
John F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
My claim was small...just about $200 for a missed tour in Iceland due to illness. When I spoke with the CSA agent on the phone, I was made to feel discouraged. Supposedly I would need more medical documentation than what I did have. I went ahead and filed anyway and VOILA! The letter I had from the hotel person who called the EMT's for me and my own letter explaining things turned out to be adequate. I am very pleased.
Jay S. would recommend this plan to a friend or relative.
1 of 1 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Premium
Fortunately I didn't need to use it
Heidi M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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