Travel Insurance Reviews Generali Global Assistance
Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.
Learn more about General Global Assistance.
The trip included a
tour
Generali Global Assistance
Standard
The only occasion we needed coverage - for a stolen cellphone - we were denied it.
Ann J. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
Have never had to file a claim but had security of knowing if anything did happen I had coverage.
Roland K. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
Thankful not have to use it!
Martha M. would
recommend this plan to a friend or relative.
Generali Global Assistance
Standard
The true measure of a travel insurance policy is when you make a claim and the plan pays without a hassle. I did not have to file a claim as everything went smoothly so although I can say it was easy to select and pay for the insurance I have no idea how the company would have treated me if I had to file a claim.
steven w. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
Having to buy insurance for travel adds to overall cost of travel. I don't like having to do it, but i feel that if I don't buy and something happens and I don't have coverage then it can potentially cost more. I've been buying comprehensive travel insurance for the last ten years and luckily I haven't needed it, so i can't really say how good this or any travel insurance product is, but it does give piece of mind while traveling, so for that, it's good.
David S. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I almost needed to use the insurance due to food poisoning. I got very sick on the plane and was taken to the airport clinic when landed in Qatar. They told me that they will not allow me to take the 17 hours connecting flight to Miami, unless my vital signs were normal in due time. Fortunately, all the medicine worked and 2 hour later I was given permission to take my connecting flight. No need for the insurance because there were no charges.
Adela C. would
recommend this plan to a friend or relative.
The trip included a
tour
Generali Global Assistance
Standard
I bought your insurance many time and see how it changed in not good way. Medical goes as a secondary. This is new option now.
Svetlana K. would not
recommend this plan to a friend or relative.
-
Zac
Thank you for your feedback on the policy. The CSA Travel Protection Custom plan is a solid, comprehensive plan with an extensive list of covered events for Trip Cancellation, Trip Interruption, and Travel Delay.
For a valid medical claim CSA Travel Protection requires all bills and reports for medical and/or dental expenses claimed, any requested information related to the claimed expense(s), including but not limited to, an explanation of benefits from any other applicable insurance, and a signed patient authorization to release any information required by us, to investigate your claim.
The large majority of travel insurance providers offer excess or secondary insurance. However, we do have several plans which are primary. In the future, please give us a call at 800-487-4722 so that we can assist you in selecting a plan that best suits your needs.Apr 01,2016
Generali Global Assistance
Premium
When I found myself lying flat on my back in the middle of a busy Bangkok street after being hit by a man on a bicycle, the first thing that ran through my mind was, "Thankfully, I have good travel insurance!" As it turned out, I was fine and did not need medical attention, but it could've been quite serious. I'll never leave the country again without CSA - the plan I purchased had the best medical coverage value by far.
Janis V. would
recommend this plan to a friend or relative.
4 of
5 people found this review helpful
Generali Global Assistance
Premium
Since I didn't use the service, it is hard to judge.
Karen C. would
recommend this plan to a friend or relative.
Generali Global Assistance
Premium
I mainly buy travel insurance for the medical coverage and the evacuation benefits. Given how much I'm already paying for the trip a number of the things that are included (like trip interruption) I could probably just as well pay for myself. I would like to see more a la carte options where I can pick and choose the sort of things I want covered. I didn't file a claim, so I can't speak to this policy's coverage. It was price competitive and provided a higher level of medical and medical evacuation coverage for the same price as others I compared.
Diane B. would
recommend this plan to a friend or relative.
1 of
1 people found this review helpful
The CSA Travel Protection Custom does exclude coverage under Baggage for "...telephones, computer hardware or software... However, cell phones are usually a standard exclusion in most travel insurance plans.
Please note that you can always call us prior to purchasing for specific details or you can click on View Certificate in your quote to review all the terms and conditions.