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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,323
ratings and reviews
97%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
You know the trip was completed in total with no need to file a claim. However it was good to have comprehensive coverage.
Charles L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The plan was all that I needed and more! I Recommend it to everyone traveling abroad!
Susan D. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Top quality company. Handled our claim quickly and efficiently, after we figured out how to contact a claims agent. The process of reaching the right person was a bit clumsy, and could benefit from some streamlining, frankly.
Scott M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Very user friendly
Derin G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Premium
excellent value for money
Paul T. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
I especially appreciated your representative(I called) who explained a few things and also provided a COVID coverage letter which was reqd by Israel.
James R. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Preferred
I got ill with covid and had to cancel my trip. As I was very tired, filling out the paper work took me two days, but it paid off. Generali emailed me almost immediately that they are processing the claim and soon thereafter told me they would send the check. I received it yesterday.
Brita B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully didn't need it! But had peace of mind knowing I was covered for what I was.
Angela L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
In this crazy world of international travel after two years of Covid madness, our travel insurance policy with Generali gave us much-needed peace of mind in dealing with the paranoid travel companies, who have lost sight of the fact that they are in the customer-service business.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The ins. policy I bought was not "tested" as nothing happened (fortunately); therefore there isn't much I can say about it.
Elisabeth J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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