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Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.57 out of 5
14,336
ratings and reviews
97%
recommended
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Cruise
Filed claim
The trip included a
tour
Generali Global Assistance Preferred
I got ill with covid and had to cancel my trip. As I was very tired, filling out the paper work took me two days, but it paid off. Generali emailed me almost immediately that they are processing the claim and soon thereafter told me they would send the check. I received it yesterday.
Brita B. would recommend this plan to a friend or relative.
4 of 4 people found this review helpful
Coverage
Value
Satisfaction
Claims
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Thankfully didn't need it! But had peace of mind knowing I was covered for what I was.
Angela L. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
In this crazy world of international travel after two years of Covid madness, our travel insurance policy with Generali gave us much-needed peace of mind in dealing with the paranoid travel companies, who have lost sight of the fact that they are in the customer-service business.
Joseph B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Standard
The ins. policy I bought was not "tested" as nothing happened (fortunately); therefore there isn't much I can say about it.
Elisabeth J. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
The price seemed reasonable for the items I wanted to cover. The communications were timely and understandable. Since I did not have any occasion to submit a claim, I can't really say any more than that about how the policy performed for me.
Marvin H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
The insurance cost was reasonable given that I bought it a year after I booked The initial vacation. I wish I could get coverage for other vacations other vacations such as this For a reasonable price.
Dennis W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
Easy to purchase good rate.
Bruce W. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Preferred
Didn’t have to use the plan.
TY E. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
Generali Global Assistance Standard
We were pleased with both the price and the coverage, especially the Covid coverage. However, since we had no problems and made no claims on the insurance policy, we cannot comment on the company's response to claims.
Michael S. would recommend this plan to a friend or relative.
1 of 2 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Standard
Good communication from insuremytrip prior to travel. I felt the company was indeed on top of watching out for any unforeseen events, which, fortunately, did not arise. Will certainly use this company again when I travel.
Judith H. would recommend this plan to a friend or relative.
2 of 3 people found this review helpful
Coverage
Value
Satisfaction
Claims not filed
Note: This review is for an earlier version of the plan.
  • Empty Comment
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