Travel Insurance Reviews Generali Global Assistance

Formerly known as CSA Travel Protection, Generali Global Assistance combines customer-driven innovation and risk management to create strategic solutions for its customers. Benefits and pricing are built on common-sense needs. Generali Global Assistance is part of the multinational Generali Group, which for more than 185 years has built a presence in 60 countries with over 76,000 employees.

Learn more about General Global Assistance.

Customers rated Generali Global Assistance
4.58 out of 5
9,412
ratings and reviews
98%
recommended
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Cruise
Filed claim
Generali Global Assistance Standard
There is not much to review as fortunately I didn't have to use it. It seemed price-competitive.
Russy S. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Preferred
I did not file a claim so it is difficult to rate something that you did not have to use!
Rose G. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom
I have purchased trip insurance for years, but have never had to submit a claim -- until now. I was worried about the process and getting my money back. However, I was pleasantly surprised at how quickly the claim was settled and that I was reimbursed for everything I submitted. I received my claim check in less than two weeks after submitting the claim! I am very impressed.
Andrew F. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims
  • Empty Comment
The trip included a
cruise
tour
Generali Global Assistance Custom Luxe
I was glad to see there is a plan that covers preexisting conditions. I do wish more plans included this option to better meet the needs of all travelers.
Carol H. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
I never received the information I requested. I will never use this company in the future.
Marion F. would not recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Carol
    Photo
    Thank you very much for submitting your review and advising us that you never received the information that you requested. We have also advised Generali of this oversight.

    We apologize for this problem and suggest that you call InsureMyTrip weekdays from 7:00 AM to midnight ET or weekends from 9:00 AM to 9:00 PM ET if we can be of assistance.
    May 09,2018
The trip included a
tour
Generali Global Assistance Custom
With a 91yo mother, and potential flight complications/delays the peace of mind it brings is worth it even if you get lucky and don't need to use it.
Roy M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
As always, I cannot tell you anything about the plane except that is was nice to not have to worry because I knew it was there.
Alan B. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Custom
Whenever we travel internationally we get travel insurance from Generali Global
Assistance. Although, we have never had to file a claim it is "peace of mind". We are
seniors and would not think of traveling with out it. Mary Ann Klos
Mary Ann K. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
tour
Generali Global Assistance Standard
Since I had no need to file a claim I don't reallyknow how good the insurance is.
martha t. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
The trip included a
cruise
Generali Global Assistance Custom
Did not have to use this coverage so don't know how easy a claim would be to file.
Teresa M. would recommend this plan to a friend or relative.
Coverage
Value
Satisfaction
Claims not filed
  • Empty Comment
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